Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Responsibilities
- Answer customer calls and establish follow-ups for service appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
- Provide customers with initial product information and direct them to appropriate dealership resources.
- Utilize dealership coupons to encourage customer visits.
- Follow up with leads who are not ready to make an appointment or have no-showed.
- Participate in team and process development sessions, maintaining positive relationships with teammates, service advisors, and dealership management.
- Utilize CRM tracking system daily.
Requirements
- At least one previous role in customer service experience.
- Excellent teammate with a collaborative attitude and eagerness to improve.
- Prompt and courteous demeanor.
- Positive and hardworking personality.
- Strong computer skills.
- Valid driver's license.
- Must be a self-starter.
Benefits
- Medical, Dental and Vision Insurance
- 401(K) match up to 3%
- Paid time off
- Flexible Schedules
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.