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About the Role

As a Motive Field Engineer, you will be a key member of the Field Engineering team, serving as a technologist and resourceful problem solver with a deep understanding of Motive Hardware, industry best practices, and optimal installation techniques. You will enable others to deploy Motive hardware seamlessly, create technical installation training content, and provide critical feedback to product teams.

Responsibilities

• Become the Subject Matter Expert on the Motive Hardware & Software Product Suite and deployment practices.
• Provide strategic onsite presence to install, supervise, troubleshoot, QA, and support Motive implementations.
• Build and deliver installation partner training content and certification programs.
• Train and certify third parties on Motive Installation Standards.
• Participate in New Product development (Alpha & Beta programs) by performing installation and testing to provide integral feedback.
• Contribute to the online installation help center by building and maintaining articles, how-to guides, and additional resources.
• Build and maintain a Hardware Lab for testing and using Motive products.
• Ensure onsite efficiency and safety at all times.

Requirements

• 5+ years relevant experience.
• Bachelor's Degree or 2+ years relevant experience/certification.
• Demonstrated proficiency in Computer Electronics and Hardware.
• Strong problem-solving and critical thinking skills, with the ability to handle high-priority technical scenarios.
• Confident in customer-facing roles, capable of providing training, support, and assistance.
• Knowledge of the Automotive & Logistics industry is required; prior experience is a plus.
• Expertise in Motive Product use (in lab).
• Strong work ethic and a commitment to excellence.
• Ability to travel up to 35%.
• Valid driver’s license required.
• The applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.
• Employees must be authorized to receive access to Motive products and technology.

Skills

• Computer Electronics
• Hardware
• Problem-solving
• Critical thinking
• Customer-facing communication
• Training
• Support
• Assistance
• Automotive industry knowledge
• Logistics industry knowledge
• Motive Product expertise

Location

• San Francisco, California
• Los Angeles, California
• San Diego, California
• New York City Area
• Seattle, Washington D.C.
• Washington D.C.
• Other locations in the United States

Work Type

• Onsite
• In-person interviews or training sessions may be held globally

Experience Level

• 5+ years relevant experience
• 2+ years relevant experience/certification

Education Level

• Bachelor's Degree

Salary/Compensations

• $73,000—$87,000 USD

Benefits

• Health, pharmacy, optical and dental care benefits
• Paid time off
• Sick time off
• Short term and long term disability coverage
• Life insurance
• 401k contribution

About the Company

• Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
• The Motive platform gives users complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
• Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
• Visit gomotive.com to learn more.

Equal Opportunity

• Creating a diverse and inclusive workplace is one of Motive's core values.
• We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.