About the Role
As our Platform & Workplace Engineering Director, you'll be responsible for leading both our Cloud Platform and Enterprise Service orgs, setting technical direction, hiring, and performance standards. You will deliver the reliability, performance, and cost-efficiency of the cloud platform, execute the roadmap for enterprise services and identity, and track and report meaningful operational metrics to drive continuous improvement.
Responsibilities
- Leading and developing two engineering teams — Cloud Platform (cloud infrastructure, observability, SRE, incident response) and Enterprise Services (IT support, IAM, Okta, Slack and core SaaS) — setting technical direction, hiring and performance standards across both.
- Delivering the reliability, performance and cost-efficiency of the cloud platform underpinning production services, including SLOs, on-call and incident response practices, and post-incident learning, in line with the broader infrastructure strategy.
- Executing the roadmap for enterprise services and identity, treating internal IT as an engineering discipline — automation-first, self-service where possible, and measured on employee productivity and security outcomes.
- Tracking and reporting meaningful operational metrics — availability, MTTR, change failure rate, identity hygiene, endpoint and SaaS posture, support responsiveness — and using them to drive continuous improvement within the function.
- Acting as a senior operational escalation point for major incidents across both production and corporate environments, leading technical response and keeping the VP and wider stakeholders informed.
Requirements
- A track record of leading engineering teams at scale (managers of managers experience preferred)
- Deep credibility in either cloud platform or modern enterprise engineering — and the breadth to lead both.
Skills
- cloud infrastructure
- observability
- SRE
- incident response
- IT support
- IAM
- Okta
- Slack
- core SaaS
Location
- London
Work Type
- Hybrid
- 2 days in the office
Experience Level
- managers of managers experience preferred
Salary/Compensations
- Competitive Salary
Benefits
- Benefit allowance you can tailor to your own life and family
- Private medical and dental
- Health assessments
- Access to a digital GP
- Life assurance
- Share schemes
- Financial coaching
- Dedicated annual learning allowance
- Electric car scheme
- Cycle-to-work scheme
- Season ticket loans
- Award-winning parental leave policies
- Fertility treatments support
- New additions to the family support
- Barista coffee
- Subsidised Just Eat lunches
About the Company
- We’re on a mission to back the UK’s small businesses like no one else.
- Small businesses are the backbone of the economy, and we’re here to help them win.
- We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
- At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company.
- It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
- We’re a high-performing team that chooses to lift each other up.
- We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
- The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy.
- Come and join a mission that matters!
- We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026!
- As a flexible-first employer, we use a "best of both" approach.
