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About the Role

As an Outreach Rough Sleeping Coordinator, you will make a significant contribution to Westminster's response to rough sleeping and homelessness. You will oversee related accommodation and services, ensuring support is integrated and focused on helping individuals transition away from street-based lifestyles. This role involves shaping strategy, driving innovation, and coordinating inter-agency efforts to reduce rough sleeping and support individuals with complex needs.

Responsibilities

Oversee rough sleeping and homelessness accommodation and associated services.
Ensure support services are joined-up and focused on helping people move away from street-based lifestyles.
Shape strategy and drive new ideas within the homelessness response.
Coordinate inter-agency responses, bringing together Members, partners, internal teams, and key stakeholders.
Reduce rough sleeping and support people with complex needs.
Lead specific strategic projects and programmes of change.
Help the service deliver on agreed outcomes and continuously improve.
Build strong relationships across the Council and with external organisations.
Translate relationships into practical support on the ground.
Guide service delivery as a leader.
Support teams through complex work.
Ensure resources are used effectively.
Maintain a clear focus on outcomes.
Apply empathy and judgment in a service working with people at difficult points in their lives.
Make a mark on a crucial service in a high-profile London borough.
Build on progress, strengthen partnerships, and help more people move towards safer futures.

Requirements

Substantial experience of leading a significant service or function in a large, multi-disciplined organisation.
Strong track record of managing people, budgets, resources, and performance.
Experience working at scale, turning strategic objectives into practical operational plans.
Experience leading project, programme, and change management work.
Experience as a visible and supportive leader, motivating and developing professional staff.
Experience creating a positive culture.
Experience working in a complex political and service environment.
Comfort building relationships with senior managers, partner organisations, communities, public agencies, and statutory bodies.
Strong communication and stakeholder management skills.
Strong financial and budget management skills.
Experience in business planning, quality, and performance management.
Ability to analyse financial and performance information to identify improvements, savings, and new opportunities.
Experience in procurement, supplier relationship management, and commercial thinking.
Ability to identify new commercial opportunities, drive growth, and deliver value for money.
Openness to new ideas and looking beyond traditional local government solutions.
Understanding of the issues facing local government, including the legal, financial, and political context of public sector management.
Understanding of the statutory responsibilities of the role.
Flexible and partnership-focused approach.
Ability to work across departments and organisations.
Ability to act as a hub to coordinate services and resolve shared issues.
Customer-driven, inclusive, and committed to making services better.
Understanding of how customers need support the wider business strategy.
Strong commitment to equality and diversity.
Leading by example, investing in own development, and encouraging others.
Care Leavers seeking their first job who meet essential criteria will automatically be invited to interview.
Self-declaration of Global Majority background to the hiring manager for positive action commitments.

Skills

Leadership
People Management
Budget Management
Resource Management
Performance Management
Strategic Planning
Operational Planning
Project Management
Programme Management
Change Management
Motivation
Staff Development
Culture Building
Stakeholder Management
Communication
Financial Management
Business Planning
Quality Management
Procurement
Supplier Relationship Management
Commercial Thinking
Problem Solving
Inter-agency Coordination
Partnership Working
Customer Focus
Inclusivity
Equality and Diversity Advocacy

Location

Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP

Work Type

Temporary
Full-time

Experience Level

Senior
Management

Salary/Compensations

£56,436 - £76,872 per annum

Benefits

Flexible working patterns
Agile working

About the Company

Housing in Westminster City Council is a world of extraordinary stories where dedicated and compassionate professionals bring everything to their work.
Westminster is home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.
Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future.
By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
Westminster City Council prides itself on being an inclusive workplace and employer of choice.
We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.
We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way.
As a forward-thinking Council, we appreciate that people work in different ways.

Equal Opportunity

Westminster City Council is committed to supporting Care Leavers into the workplace.
The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce.
We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background.
While the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit.
The Council is a Disability Confident Employer.
If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job.
If you are invited for an interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.