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About the Role

Oversee all cybersecurity matters related to customers and contractual obligations, driving the ambition to achieve upper quartile cybersecurity maturity (NIST CMMi level 3 and above). Ensure effective delivery of security management for customer accounts through stakeholder management, contractual compliance, contract governance, and security incident management.

Responsibilities

• Provide key pre-sales support to the account team community, proposing service offerings and collateral.
• Perform workshops and present Information Security services to key account customers.
• Ensure and support liaison to customer stakeholders and internal delivery units for escalations or security incident investigations.
• Assist in ensuring all security-related remedial actions are carried out in a timely manner.
• Proactively engage security risk management processes to assess and address commercial or contractual impacts of deviations from cybersecurity policies.
• Promote awareness of security issues and risks to ensure security principles are reflected in service management goals.
• Support Lead CISMs, ensuring security plans align with customer obligations and needs.
• Support Lead CISMs in proactively identifying, evaluating, and reducing account cybersecurity risks.
• Assure Computacenter managed 3rd parties and ISPs deliver in line with the Security Management Plan.
• Carry out contractual security compliance reviews on a regular basis.
• Support and conduct security incident exercises with customer and delivery teams.
• Assure security related changes to minimize risk to the customer and the business.
• Promote the adoption of cybersecurity policies and initiatives that improve security maturity.
• Advise on projects or initiatives to ensure cybersecurity risks are well managed in the delivery of change.
• Manage overall customer expectations in complex accounts and ensure key commitments are met.
• Ensure solutions are delivered consistent with the GIS Cyber Strategy and best practice.
• Provide support to other CISMs, offering guidance and advice.
• Attain goals that align with our mission, ensuring adequate skills and resources.
• Be an ambassador for the CISM team, encouraging teamwork, problem solving and sharing ideas.
• Support the effective completion of Cyber skills and capability mix in the team.
• Support the review and refinement of the Services Catalogue, framework and processes for Security Management functions.

Requirements

• More than 2 years of professional experience in an Information Security / Cyber Security function in an international environment and in cooperation with executives.
• Completed university degree or comparable education/business experience.
• CIISec Skills Framework.
• GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc.
• Information security Governance and Management SECTION A (3).
• Information Risk management SECTION B3 (4).
• Secure Operations Management SECTION E1 (3).
• Management, Leadership, Business and Communications SECTION J (3).
• English language level B2 (according to the Common European Framework of Reference for Languages) or comparable.

Skills

• Expertise across cybersecurity CISM and CRISC certified.
• Cybersecurity frameworks including NIST CSF, NIST 800-53 and CE+.
• Information security standards including GDPR, SOC 2 and ISO27K.

Location

• UK - Mobile England
• UK - Hatfield
• UK - London
• UK - Milton Keynes
• UK - Nottingham
• UK - Reading

Work Type

• Standard

Experience Level

• More than 2 years

Education Level

• University degree or comparable education/business experience

About the Company

• Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide.
• We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
• We offer a friendly, open working environment without too much fuss about hierarchy.
• We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
• Interested in joining a company with a strong sense of community?
• We’re growing. We’re hiring. We encourage. We empower. We support.