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About the Role
Rocket Travel is seeking a Senior Director, Strategic Partnerships to join their Partnership team. This role involves collaborating with loyalty partners in North America to enhance the Rocket Travel brand, evolve existing brands, and identify growth opportunities.
Responsibilities
- Own regional partnerships with white label, loyalty program partners, setting direction for growth and optimization.
- Grow existing partnerships by analyzing data, strategizing around trends, and identifying new growth avenues.
- Establish team and partner KPIs to measure success and track progress, reporting internally and externally.
- Negotiate commercial terms with existing and new partners to create aligned economic structures.
- Act as a first line in contract reviews, collaborating with legal teams.
- Partner with product and engineering teams to define and deliver product features, tests, enhancements, and launches.
- Facilitate clear communication between external partners and internal teams.
- Collaborate with leadership across the Booking Holdings group to grow strategic partnerships.
- Act as a leader, manager, advocate, mentor, and peer, guiding priorities and providing support.
- Bring creative thought to partnerships, driving growth across product verticals and serving as a subject matter expert.
- Manage deadlines across projects with varying turnaround times.
- Take a resourceful approach to drive results in a dynamic team environment.
Requirements
- 10+ years of relevant experience, preferably in B2B2C, partner management, or travel.
- Proven experience leading, motivating, and growing a team.
- Outcome-driven with specific examples of leading teams and hitting KPIs.
- Comfortable leading meetings and presenting to key stakeholders, leadership, and external partners.
- Customer-centric approach, focusing on solving pain points for travelers, partners, or colleagues.
- Familiarity with Google Sheets, Docs, and Slides.
- Understanding of business objectives and ability to establish goals.
- Ability to understand tradeoffs in negotiations and create mutually beneficial deals.
- Strong knowledge of technology and product development.
- Ability to vary communication style based on audience.
- Continuously seeks feedback and possesses a growth mindset.
- Authorized to accept employment in the US from any employer.
- Willing to start within three weeks of accepting an offer.
- Able to work the same daily working hours as the NYC office.
- Must be able to work a hybrid work schedule with 2-3 days per week in the Chicago office.
Skills
- SQL knowledge is a plus.
- B2B2C
- Partner management
- Travel industry knowledge
- Data analysis
- Strategic planning
- Negotiation
- Contract review
- Product development
- Team leadership
- Mentorship
- Communication
- Project management
- Time management
- Resourcefulness
Location
- NYC
- Chicago
Work Type
- Hybrid
Experience Level
- Senior
- 10+ years
Salary/Compensations
- $193,000 - $227,000
Benefits
- Annual bonus
- Equity grant
About the Company
- Rocket Travel by Agoda is a travel technology company founded in 2012, offering white-label solutions for customers to earn and redeem travel rewards.
- They partner with global brands, including airlines and banks, providing marketing expertise and data to support partner growth.
- Their in-house team handles all aspects of product development, from ideation to completion.
- The company is dedicated to creating a diverse, equitable, and inclusive workplace.
Equal Opportunity
- Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues.
- We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams.
- At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations.
- We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.
- Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications.
- We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.
- We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.