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About the Role

We are looking for a Senior Product Manager to join our team. You will be an expert in product management tools and techniques, supporting and coaching others. You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement. You will also represent Methods within your client work, promoting our product management approach and brand, driving the growth and success of our consultancy. To succeed, you should be a perceptive and creative leader and a reliable problem-solver, understanding how policy or technology constraints affect product development and balancing user needs with business priorities.

Responsibilities

Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive.
Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in.
Creating digital services for the benefit of the user and championing user needs by translating user and business needs into a clear product strategy.
Gathering and analysing data to inform decisions.
Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams.
Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments.
Actively participating in the Product Community of Practice.
People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive.
Coaching product managers within the community to support their personal development and growth.
Supporting the recruitment of Product Managers.
Keeping abreast of changes and trends in the product management sector.
Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients.

Requirements

Have a passion for product management and a commitment to delivering high-quality work.
Demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product.
Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value.
Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes.
Use data to drive continuous improvement and ensure they are delivering value.
Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government.
Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards.
Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders.
Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture.
Are experienced in coaching others to develop a successful product culture and mindset.

Skills

Product management tools and techniques
Product management methods and approaches
Data analysis
User needs assessment
Stakeholder management
GOV.UK Service Manual standards & principles
Communication
Problem-solving
Coaching

Location

Remote
Hybrid

Work Type

Full-time
Flexible Working

Experience Level

Senior

Benefits

Management development programme
Training
24/7 confidential employee assistance programme
Home working
Part time working
Office parties
Breakfast Tuesdays
Monthly pizza Thursdays
Thirsty Thursdays
Commitment to charitable causes
25 days of annual leave a year, plus bank holidays
Option to buy 5 extra days each year
2 paid days per year to volunteer
Salary Exchange Scheme with 4% employer contribution
5% employee contribution to pension
Discretionary Company Bonus
Life Assurance of 4 times base salary
Private Medical Insurance (non-contributory, spouse and dependants included)
Worldwide Travel Insurance (non-contributory, spouse and dependants included)
Enhanced Maternity and Paternity Pay
Season ticket loan
Cycle to work scheme

About the Company

Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation.
At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.
Methods is known for its high-quality delivery and innovation in a competitive marketplace.
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.