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About the Role
As a Senior Environmental Health Officer in Westminster’s Private Sector Housing team, you will play a vital role in improving housing conditions and protecting residents. Your work will focus on ensuring privately rented homes are safe, well-managed, and fit for habitation, enforcing licensing schemes and housing legislation, and supporting the council’s duties under the new Renters’ Rights Act.
Responsibilities
- Carry out routine or unannounced visits and inspections to ensure compliance with legislation.
- Use engagement, education, or enforcement to improve housing conditions.
- Deliver a fair and informed response to complaints and concerns, resolving them quickly and efficiently.
- Promote and ensure the integration of environmental health principles across the council and its partners.
- Provide guidance and support to improve public health.
- Initiate legal proceedings and prepare/give evidence in court when enforcement action is necessary.
- Undertake project work to deliver improvements to the service.
- Lead on the delivery of high profile or complex cases.
- Guide and mentor new officers and apprentices.
- Support the Principal Officer in staff training and quality monitoring system development.
Requirements
- A degree, diploma, or similar in Environmental Health.
- Significant post-qualification experience working within Private Sector Housing.
- Ability to respond to complex complaints from the public, stakeholders, and elected members.
- Skills to deliver successfully in a high profile, customer-facing role.
- Capability to build trusted relationships and de-escalate conflict in emotionally challenging situations.
- Experience in providing education and advice, and using regulatory powers to effect change.
- Well-developed experience working with a wide range of agencies and professionals.
- Practical experience of case management, including gathering information and evidence for legal action.
- Understanding of the rules of evidence and court proceedings.
- Ability to understand and explain legislation, procedures, and requirements to others.
- Skills to listen carefully to different points of view and influence behaviour.
- Ability to assess the right intervention based on risk to the public.
- Confidence to make quick decisions.
- Ability to build close working relationships with internal and external teams.
- Excellent written communication skills, producing clear and accurate documents, correspondence, and evidence.
- Ability to manage workload to agreed targets, standards, and timeframes.
- Ability to work with minimal supervision in the community.
- Proficiency in the use of Microsoft Office Suite software.
- Willingness to use handheld technology to record information and respond to customers.
Skills
- Environmental Health
- Private Sector Housing
- Public Protection
- Licensing Schemes
- Housing Legislation
- Public Health Legislation
- Renters’ Rights Act
- Inspections
- Enforcement
- Legal Proceedings
- Court Evidence
- Project Management
- Mentoring
- Staff Training
- Quality Monitoring
- Case Management
- Risk Assessment
- Decision Making
- Written Communication
- Workload Management
- Microsoft Office Suite
Location
- Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6PH
Work Type
- Permanent
- Full-time
- Agile working
Experience Level
- Senior
- Post-qualification experience
Education Level
- Degree, diploma or similar in Environmental Health
Salary/Compensations
- £46,854 - £57,495 per annum
- Salary negotiable depending upon experience
Benefits
- Flexible working patterns
About the Company
- Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day.
- Westminster is an amazing place, home to over 200,000 residents, 50,000 businesses, and where three-quarters-of-a-million people work.
- Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future.
- By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
- Westminster City Council prides itself on being an inclusive workplace and employer of choice.
- We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.
- We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way.
- As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
Equal Opportunity
- Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
- The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.