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About the Role

The Supervisor, Letter Carrier supervises a team of letter carriers and couriers to ensure proper procedures are followed in mail handling, delivery, and fund administration.

Responsibilities

• Plans, directs, and inspects daily operations to ensure efficient mail sortation, routing, and delivery.
• Schedules staff, determines the need for extra relief staff, and authorizes overtime.
• Regularly checks employee performance and appearance while on routes.
• Measures distances for new or existing delivery points and proposes route changes.
• Assesses and recommends changes to relay bundles and drops to optimize routes and minimize costs.
• Supervises, coaches, and provides guidance and leadership to employees.
• Trains new employees and instructs them in new methods and procedures.
• Resolves staff issues and consults with Labour Relations and/or union representatives.
• Discusses problems and changes with shop stewards to resolve complaints before the grievance stage.
• Promotes and implements workplace safety and health programs.
• Takes corrective action to rectify unsafe operating conditions.
• Enters employee and volume data into corporate systems and prepares performance reports.
• Liaises with other supervisors to ensure effective coordination and problem-solving.
• Reports building and equipment repairs and monitors third-party follow-up.
• Maintains good public relations with customers and ensures customer experience is a priority.
• Investigates delivery impediments and communicates with customers to resolve issues.
• Performs other related duties.

Requirements

• High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma).
• Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.
• Working knowledge of Microsoft Office.
• Possess a valid permanent driver’s license.
• Have a satisfactory safe driving record, including specific violation and demerit point limits, and no license suspensions in the last 3 years.

Skills

• Microsoft Office

Location

• Sydney, Nova Scotia

Work Type

• Part-Time
• Permanent

Experience Level

• 1 year managing a team
• 2 years working within a unionized environment

Education Level

• High School diploma or provincial equivalent (GED)

Salary/Compensations

• $35.03 hourly starting rate

About the Company

• Canada Post’s values and behaviours: Trust, Respect and Deliver.
• Behaviours: Make the call, Know the destination, Deliver for others, Ignite our pride.