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About the Role
Provide guests with superior service by offering information and sales assistance on CN Tower products and services, while managing retail store merchandising and replenishment.
Responsibilities
- Operate point of sales systems accurately and maintain cash at the till
- Demonstrate superior communication and listening skills
- Execute role with a focus on quality and service delivery
- Upsell, cross-sell, and substitute sell CN Tower products
- Maintain excellent product and service knowledge
- Assist with merchandising as required
- Verify authenticity of cash, debit, credit, vouchers, and gift certificates
- Manage store alarms and verify purchase legitimacy
- Present a professional image as an ambassador for the CN Tower and Toronto
- Engage and interact with guests
- Communicate guest requests to management
- Maintain orderly cashier areas and stock supplies
- Contribute to interdepartmental programs
- Adhere to company policies and departmental procedures
Requirements
- Ability to work in a high-stress, fast-paced environment
- Ability to stand or walk for long periods
- Ability to work rotating shifts including evenings, weekends, holidays, and overtime
- Ability to handle light to moderate weight objects including inventory and office supplies
Skills
- Retail sales
- Loss prevention
- Hospitality and tourism
- Point of sale operation
- Upselling and cross-selling
- Bilingual (English/French)
Location
- 290 Bremner Blvd, Toronto, ON
Work Type
- Employee
- Seasonal
Salary/Compensations
- $17.60 per hour
Benefits
- Employee Family Assistance Program
- Complimentary CN Tower tickets after 3 months
- Food and retail discounts
- Uniform provided and laundered
About the Company
- Located in the heart of the Entertainment District
- Welcomes over 1.8 million visitors each year
- Committed to service excellence and a dynamic, diverse culture
Equal Opportunity
- Canada Lands Company CLC Limited is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes
- Provides employment accommodation in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code