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About the Role
Serve as the key customer contact for our branch, providing order support and product information. This role requires a resourceful team player with a positive, professional attitude, working closely with various internal teams to support the order fulfillment process.
Responsibilities
- Serve as the key customer contact for our branch, providing order support and product information.
- Maintain a positive rapport with customers, providing world-class service.
- Process and review dealer orders, requests, and system-generated acknowledgements.
- Perform other duties, tasks, or responsibilities as assigned.
Requirements
- Minimum of 18 years of age.
- Valid driver's license required if operating a vehicle for company purposes.
- Ability to perform basic math calculations.
- Personable, enthusiastic, and engaging personality.
- Excellent communication skills, both verbal and written.
Skills
- Customer service
- Analytics
- Problem-solving
- Proficient computer skills
Location
- Local
Work Type
- Full-time
Experience Level
- 1-2 years of experience in a customer service role
Salary/Compensations
- $20.00 - $40.00
Benefits
- Competitive Compensation
- Medical, Dental and Vision
- Strive Wellness Program
- 401(k) Matching
- Paid Holiday and Paid Time Off (PTO)
- AssuredExcellence®: minimal to no cost medical care and prescription drugs
- Flexible Spending Accounts (FSA): Healthcare and Dependent care
- Health Spending Account (HSA): with employer contribution
- Life & Disability Insurance
- Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
- Employee Referral Bonus
- Paid Military Leave
- Tuition Reimbursement
- Length of Service Award
About the Company
- QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products.
- QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders.
- The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth.
- Visit QXO.com for more information.
Equal Opportunity
- QXO is an Equal Opportunity Employer.
- We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.