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About the Role

The Senior Facilities Coordinator will oversee day-to-day workplace operations, vendor performance, and regional facilities initiatives for our London office. This role requires a proactive, highly organized professional who can work independently to manage complex office operations, lead local projects, and optimize workplace efficiency. The Senior Coordinator will act as a strategic partner to regional management, ensuring fiscal responsibility, compliance, and an exceptional workplace experience.

Responsibilities

Conduct comprehensive facility audits to proactively identify asset lifecycle needs, structural improvements, and preventative maintenance.
Serve as the primary point of contact for building maintenance issues, independently managing relationships with landlords and property management to ensure the timely resolution of complex work orders.
Lead workspace planning, office build-outs, and large-scale employee Moves, Adds, and Changes (MACs).
Coordinate with internal stakeholder groups to minimize business disruption.
Oversee the resolution of advanced facilities issues, coordinating specialized technicians for HVAC, MEP, and electrical systems when minor repairs are needed.
Act as the primary lead for all external facilities vendors and contractors (janitorial, catering, MEP, security).
Define, monitor, and enforce Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Independently manage procurement activities, including sourcing vendor quotes, negotiating contracts, and processing high-value purchase requisitions.
Assist regional management with tracking the local operations budget, monitoring facilities expenditures, and identifying cost-saving opportunities.
Handle front-desk operations and physical security protocols, ensuring proper guest registration, access control system management, and compliance with global corporate security standards.
Standardize and document local workplace policies, shipping/receiving protocols, and mailroom procedures for maximum efficiency.
Partner with HR, IT, and Onsite Leadership to align office environment strategies with corporate culture and localized team needs.
Serve as a core member of the local Emergency Preparedness and Health & Safety committee.
Ensure strict compliance with local UK workplace regulations (e.g., HSE, fire warden duties, risk assessments).
Design and oversee office sustainability initiatives, ensuring vendor compliance with corporate trash, recycling, e-waste, and composting programs.
Handle the end-to-end office food and beverage program, managing catering vendor contracts and setting standards for kitchen amenities, equipment upkeep, and catering.
Strategize, budget, and execute large-scale corporate events, VIP visits, happy hours, and offsite activities, coordinating cross-functional teams to ensure flawless execution.

Requirements

Bachelor's Degree in Facility Management, Business Administration, or a related field preferred.
Professional facilities certifications (e.g., BIFM/IWFM, IFMA) are highly advantageous.
4-6 years of progressive experience in facilities management, corporate workplace services, or property management-ideally within a fast-paced corporate or multinational environment.
Understanding of local UK health, safety, and workplace compliance laws and regulations.

Skills

Facilities Management
Workplace Operations
Vendor Performance Management
Project Management
Space Management
Technical Troubleshooting
Procurement
Budgeting
Front-Of-House Operations
Security Governance
Process Optimization
Cross-Functional Collaboration
Health & Safety Leadership
Compliance
Risk Management
Sustainability Initiatives
Event Coordination

Location

London

Work Type

Full-time

Experience Level

4-6 years

Education Level

Bachelor's Degree
Professional facilities certifications

Salary/Compensations

£54,000– £57,000 per year

About the Company

The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
With a team of over 1,500 nationwide associates, TMG has over 30+ years of success in the industry.