About the Role
Lead the design, harmonization, and continuous improvement of global supply chain planning processes and capabilities, focusing initially on Demand Planning, Supply Planning, and Sales & Operations Planning (S&OP). This role requires expertise across the planning value stream, strategic understanding of planning systems, and the ability to drive alignment among senior leaders.
Responsibilities
- Own the 'to-be' global process architecture and multi-year capability roadmap for Demand Planning, Supply Planning, and S&OP.
- Lead alignment among senior operational leaders across regions and functions to ensure adoption of global planning standards.
- Partner with senior Product and Engineering leadership to shape the planning technology strategy and prioritize roadmap investments.
- Establish and govern the operating model for planning exceptions and deviation control.
- Serve as the process and requirements architect for Lighthouse Projects within the planning value stream.
- Set the methodology and standards for cross-market maturity assessments and translate gaps into improvement programs.
- Define the plan quality and S&OP performance framework, partnering with Finance and Analytics.
- Convene and orchestrate cross-functional stakeholders to align planning priorities with the global value stream mission.
- Set the global S&OP operating model, including cadence, decision rights, and integration logic.
- Shape the team's contribution to company strategy and department OKRs.
- Mentor Associate Directors and contribute to the development of senior planning talent.
Requirements
- 12 to 15 years of progressive experience in supply chain planning, including significant time in demand planning, supply planning, and/or S&OP leadership within multi-site or multi-country operations.
- Strong working expertise across demand planning, supply planning, and S&OP.
- Track record of designing and implementing S&OP processes at scale, ideally in fast-moving consumer goods, food, or other high-velocity supply chain environments.
- Experience leading or significantly shaping the implementation of Advanced Planning Systems, including requirements definition, vendor evaluation, and business-side program leadership.
- Demonstrated success driving cross-functional alignment and senior stakeholder influence across regional, functional, and executive boundaries without relying on direct authority.
- Strong analytical foundation with the ability to move fluidly between strategic framing and quantitative depth.
- Experience with lean, Six Sigma, or equivalent continuous improvement frameworks applied to planning processes.
- A history of mentoring and developing senior planning talent.
Skills
- Strategic thinking
- Technical credibility across the planning value stream
- Influencing
- Decision-making in ambiguity
- Communication (executive narrative and operational detail)
- Organization
- Execution discipline
Location
- Global
Work Type
- Flexible working arrangements
Experience Level
- Director
- 12-15 years
Benefits
- Company discount: 70% off HelloFresh and 40% off Youfoodz
- Continuous development through HelloFresh Academies
- Access to internal mobility across 18 countries
About the Company
- A leading food technology company with significant reach and impact.
- A high-ownership, low-bureaucracy environment.
- An egoless, collaborative culture focused on learning, growth, and building something exceptional together.
