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About the Role

We are seeking an IT System Technician for a data center project, starting immediately. This role involves ensuring the smooth operation of the platform through maintenance, repair, and support.

Responsibilities

• Perform maintenance, repair, and support activities to ensure the smooth operation of the platform via a ticketing system.
• Analyze, prioritize, and quickly resolve disruptions and intervention requests.
• Configure server hardware (iLO, iDRAC, TPM) and replace/expand components like HDDs/SSDs, RAM, and motherboards.
• Perform FO and RJ45 patching according to current standards.
• Install, commission, decommission, and manage IT equipment in data center racks.
• Support and coordinate national and international stakeholders on-site.
• Create and maintain maintenance documentation and operating procedures.
• Conduct audits, inventories, and stock management for IT equipment.
• Maintain data center management tools and create regular activity reports.
• Work at various data center locations in the Berlin region.

Requirements

• Sound knowledge in diagnosing and repairing IT servers.
• Proficient use of ticketing systems and data center management tools (DCIM).
• Experience in operating and managing data center infrastructures.
• Structured and meticulous work approach with strong teamwork skills.
• Good command of English, both written and spoken.
• ITIL certification is an advantage.
• Very good command of German and English.

Skills

• Server hardware configuration (iLO, iDRAC, TPM)
• Component replacement (HDDs/SSDs, RAM, motherboards)
• FO and RJ45 patching
• Ticketing systems
• Data center management tools (DCIM)
• ITIL

Location

• Berlin

Work Type

• Full-time
• Permanent position (takeover into direct permanent employment possible)
• Contract (18 months with option for extension)