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About the Role

We are seeking an Executive Assistant to support Raj, ensuring his operational efficiency and acting as a force multiplier for the company. This role is critical in helping us achieve our mission of making every NHS appointment bookable and hitting our goal of 50,000 Weekly Appointments Booked by September 2026. You will manage Raj's calendar, inbox, meeting logistics, task management, and quality control, ensuring his time is aligned with company priorities and that commitments are delivered flawlessly. This is an opportunity to be the right-hand person to a key leader in a fast-growing health tech startup with a mission to improve healthcare access.

Responsibilities

Ensure Raj's time reflects company priorities.
Make Raj a decision-making engine.
Manage Raj's calendar to align with priorities and optimize effectiveness.
Triage Raj's inbox, responding appropriately, flagging urgent items, and eliminating noise.
Handle meeting logistics, including scheduling, materials preparation, attendee briefing, and room setup.
Track tasks to completion, chase commitments, and flag blockers.
Perform quality control, proofreading all materials and checking links.
Execute administrative tasks such as expenses, travel, and documentation.
Protect Raj's personal time for exercise, meditation, and family, acting as a contact for his family.
Ensure Raj's calendar matches company priorities and that he feels his time is spent on the right things.
Ensure actions are tracked and commitments are delivered.
Ensure meetings happen smoothly with the right people, preparation, actions, owners, and deadlines.
Ensure Raj never chases for updates.
Eliminate typos, broken links, or incomplete work.
Delegate tasks once and forget them, trusting they are done.
Ensure meeting quality is consistent and prep happens without Raj's direct involvement.
Optimize Raj's calendar based on results.
Build templates and systems for recurring work.
Complement Raj's mindset and abilities, catching details he misses, and helping him prioritize ideas.
Create an environment where Raj can work optimally, managing chaos to create structure and clarity for the team.
Be two steps ahead, ensuring smooth execution rather than firefighting.
Manage expenses, travel, and documentation.
Manage personal tasks for Raj, such as dentist appointments.
Protect Raj's daily fuel (exercise, meditation, family) and act as his family's contact.

Requirements

2-4 years as a top-tier EA.
Mission-driven with a deep care for the NHS.
High-energy and excited to get the job done.
Obsessive about quality; errors do not happen on your watch.
Exceptional prioritization skills, distinguishing urgent from important.
Proactive communicator, updating before being asked.
Calm under pressure, thriving in chaotic environments and juggling multiple tasks.
Trustworthy judgment to make the right calls when Raj is unavailable.
Comfortable with pressure and prepared to work 60+ hours a week.

Skills

Calendar management
Inbox management
Meeting logistics
Task management
Quality control
Administrative execution
Prioritization
Communication
Judgment
System building

Location

East London

Work Type

4 days in the office and 1 day WFH
Hybrid

Experience Level

2-4 years as a top-tier EA

Benefits

Homemade breakfast and lunch provided daily when in the office.
Paid volunteer days (2 per year).
Team social events (6 per year).
Learning budget of £250 annually with time off.
Health and fitness budget of £60 per month.
Additional 7 days of paid leave for meditation practice.
Choice of operating system and additional tooling.
Generous sick leave policy with additional mental health leave days.
Annual team holiday.
Parental leave (improving over time, includes statutory pay and potential for higher pay based on tenure).
Up to £9,000 childcare contribution for primary caregivers.
Fertility leave (5 extra days per year).
Pension (3% employer contribution).
Local living benefit (£5,000 for living within a 30-minute walk, £2,500 within a 30-minute bike).
Expenses for dinner after 7pm and Uber home after 9pm if working late.
No private medical insurance.

About the Company

We are unlocking access to the NHS by making healthcare accessible through technology.
We are building the front door of UK healthcare, aiming to make one billion NHS appointments transparent and instantly bookable.
Our current products are used by 26% of GP practices in England and one in five GP practices in London.
We are backed by Y Combinator, Innovate UK, and the NHS Clinical Entrepreneur Programme.
We were ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe.
Our principles include: Care deeply, Work hard, Be your word, Trust in radical truth and transparency, Do your life's best work, Find the fun.
We invest heavily in development and care deeply about our people.
We are all NHS staff, acting as inside-outsiders with access to one of the world's biggest datasets.
Our office is located within a working GP practice in East London.
We operate in growth cycles every 8 weeks, with a dedicated week for research, strategy, and planning.
We are highly collaborative and work autonomously within a high-trust team.
We are backed by industry leaders including DigitalHealth.London Accelerator, NHS Clinical Entrepreneur Program, London Business School Healthtech Challenge, Innovate UK, and Y Combinator.
We are committed to building a product that is loved and a culture rich in perspectives, experiences, and backgrounds.
Our team represents more than ten different cultures, with daily team lunches.
We are proactively building an inclusive company for all people, embracing diversity in all its forms.

Equal Opportunity

We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds.
We want everyone in our team to know that they belong.
We are purposeful about building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity.
We don’t just want people who fit in, we want them to fit together.