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About the Role

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is seeking an experienced Key Account Manager to drive growth across its UK service and aftermarket portfolio. This role is ideal for a commercially focused professional with strong experience in service key account management and a well-established network within the facilities management sector.

Responsibilities

• Co-ordinate UK countrywide key account sales development activities
• Manage an existing base of key accounts to maximise future opportunities for growth, working across regional sales teams
• Drive business development activities to support expansion of the maintenance portfolio footprint
• Manage growth of the existing key account base across all service revenue lines
• Develop and onboard new key account clients into the service portfolio
• Collaborate with the wider sales team to deliver against defined strategic objectives
• Develop structured key account development plans with clearly identified stakeholder engagement strategies
• Align key account activity to support achievement of overall CSE aftermarket sales objectives
• Proactively identify prospects for account management teams and build professional relationships to understand customer needs
• Suggest products and/or services aligned to customer requirements
• Conduct business development activities within defined customer segments to support business strategy
• Identify bid opportunities, contribute to bid responses and participate in negotiations with potential customers
• Develop new customer contact leads for the sales business development team
• Support and develop prospective projects with assigned customers and present opportunities internally
• Build strong personal customer relationships to influence opportunities
• Attend trade shows, present new products and increase organizational visibility
• Prepare and deliver customer workshops

Requirements

• Previous experience in service key account management
• Strong client network within the facilities management space
• Proven experience closing large national framework and maintenance agreements
• Demonstrated success in managing complex, multi-site customer portfolios
• Excellent stakeholder management, negotiation and communication skills

Location

• UK

Work Type

• Full-time

Experience Level

• Experienced

Salary/Compensations

• £42,000.00-£84,000.00 annually

Benefits

• Competitive salary and performance-based incentives
• Company car or car allowance
• Pension and comprehensive benefits package
• Career progression opportunities within a global organisation
• A collaborative and high-performance culture
• Competitive total rewards package that may include other benefits and well‑being programs

About the Company

• Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
• Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more.
• Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
• We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
• At Carrier Global Corporation, we are the leading global provider of healthy, safe and sustainable building and cold chain solutions.
• From HVAC and refrigeration to fire and security systems, we create innovative solutions that matter for people and our planet.
• At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable.
• We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them.
• Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers.
• We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.

Equal Opportunity

• Carrier is committed to equal treatment and non-discrimination principles.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
• If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com
• We will make every effort to meet your needs in accordance with applicable laws.