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About the Role

As a Senior Product Manager, Clinician Experience, you will ship products into production at major health systems, work at the AI frontier with real clinical constraints, and operate cross-functionally with engineering, ML, clinical, design, and partner-facing teams.

Responsibilities

• Own products clinicians use to review, act on, and trust AI-produced outputs.
• Manage clinician-facing product surfaces including intake summaries, AI-generated patient context, review/override workflows, and documentation support tooling.
• Oversee the end-to-end encounter workflow, from AI-gathered context through clinical decision to documentation.
• Develop trust and explainability mechanics for AI reasoning and clinician corrections/overrides.
• Focus on reducing clinical workload by saving minutes per encounter, reducing clicks, and lessening documentation burden.
• Work directly with practicing physicians to validate designed workflows against real clinical behavior.
• Partner with clinical leadership on safety review and escalation protocols.
• Collaborate with engineering and AI/ML teams to translate clinical trust requirements into verifiable product behavior.

Requirements

• 4+ years of product management experience shipping consumer or B2B2C software, with at least one product owned end-to-end from ambiguity to launch.
• Experience with AI/ML-powered products, understanding non-determinism, evaluation importance, and reasoning about model behavior as a product surface.
• Strong analytical fluency, including the ability to pull data, define metrics, and independently analyze trends.
• Exceptional written communication skills to create alignment through documentation.
• Comfort operating in regulated, high-stakes environments.
• Client-facing experience, including presenting to and negotiating with external stakeholders such as clinical, operational, and executive leaders at partner health systems.

Skills

• AI/ML-powered products
• Analytical fluency
• Written communication
• Client-facing communication
• Healthcare or health tech experience (bonus)
• Building tools for expert or professional users (bonus)
• Clinical background or experience working alongside clinicians (bonus)
• LLM evaluation (bonus)
• Prompt design (bonus)
• Model behavior testing (bonus)

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• Senior

Salary/Compensations

• $150,000—$200,000 USD

Benefits

• Hybrid work schedule with weekly lunches and stocked fridges
• Monthly social committees for company events
• 18 vacation days
• 9 company holidays
• 5 sick days
• 2 personal days
• Stock options for every full-time employee
• Paid parental leave
• 401k benefit
• Commuter Benefits
• Competitive health, dental, and vision insurance options

About the Company

• K Health's AI-powered virtual care engine partners with esteemed health systems like Mayo Clinic, Cedars-Sinai, Mass General Brigham, Hackensack Meridian Health, and Hartford Healthcare.
• The company modernizes the primary care loop using AI to put humans first, offering clinical AI and access for patients, provider-serving agentic solutions to eliminate administrative overload for providers, and AI-powered virtual clinics for health systems.
• Founded in 2016, headquartered in New York City, and backed by nearly $400 million from leading investors.
• Offers competitive compensation packages based on industry benchmarks for function, level, and geographic location, determined by candidate's experience and expertise.

Equal Opportunity

• Proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.
• Deeply committed to building teams as diverse as the patients served and cultivating an environment where everyone can bring their most authentic self to work.
• Depend on differences to make the team stronger, workplace more dynamic, and product accessible to all users.
• Committed to maintaining the integrity of the hiring process and ensuring a safe environment for all candidates.
• All communication for job offers will come from email addresses ending in @khealth.com.
• K Health will never ask for financial information during the recruitment process.
• Will never use personal email accounts or other domains for official correspondence.
• Official job postings are only listed on the official website and reputable job boards.