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About the Role

We are seeking a mid-weight Salesforce Technical Project Manager to lead and drive the delivery of high-impact CRM and platform projects. This hands-on role involves scoping, designing, and delivering solutions, making technical decisions, and managing internal stakeholders and external partners. You will collaborate closely with the internal CRM Manager, dedicating time to their technical development and growth. This role focuses on operational Salesforce functions, not marketing.

Responsibilities

Lead end-to-end delivery of Salesforce projects, from scoping and solution design through implementation and handover.
Manage scoping, quality assurance, and stakeholder communications for projects delivered with our MSP and contractors.
Design technically sound solutions using Apex, Flow, and Salesforce integration architecture.
Provide hands-on support when needed, stepping in to resolve issues.
Address existing technical debt and Apex issues, working through a backlog of structural improvements.
Lead the implementation of Data Cloud, establishing the data architecture for operational and AI ambitions.
Research and drive the implementation of Salesforce Agentforce Coworker, including building a phased adoption recommendation.
Own project timelines, stakeholder communications, and delivery milestones across concurrent workstreams.
Mentor and upskill the CRM Manager, dedicating at least 10% of your time to support their Salesforce CRM Admin certification.
Occasionally work outside standard hours to attend and support events or meet key deadlines.

Requirements

Demonstrable hands-on experience with Flow, Salesforce integration architecture, and working knowledge of APEX.
Strong project management skills, comfortable owning projects from brief to delivery with minimal supervision.
Ability to design scalable and future-proof solutions and clearly explain technical decisions to both technical and non-technical stakeholders.
Experience coordinating with external developers, MSPs, or contractors, including scoping work, reviewing quality, and tracking delivery.
Collaborative working style with a genuine interest in sharing knowledge and building capability in others.
Comfortable working across diverse internal teams with varying levels of technical literacy.
Familiarity with Service Cloud, Data Cloud, and/or Agentforce, or a proven ability to quickly learn new Salesforce products.
Salesforce certifications.

Skills

Flow
Salesforce integration architecture
APEX
Project management
Solution design
Stakeholder communication
Technical debt resolution
Data Cloud implementation
Salesforce Agentforce
Service Cloud

Location

Borough, South London (SE1 1EP)

Work Type

Hybrid
Fixed Term Contract (6 months)
Full-time

Experience Level

Mid-weight

Education Level

Salesforce CRM Admin certification (support for CRM Manager)

Salary/Compensations

£60,000 - £65,000 (pro-rata)

Benefits

28 days holiday plus UK bank holidays
Additional days awarded for length of service
Centrally located London office with a summer terrace
Regular employee social events
Monthly contribution towards Bupa private health insurance (post probation)
Employee Assistance Program
Enhanced maternity and paternity leave
4 pm Friday finish

About the Company

Worldwide Events Group, founded in 2004, is a recognized leader in global MICE and luxury travel, focused on human-to-human connection and innovation.
Private Luxury Events delivers world-class experiences to the luxury travel community through its event brands Amour, Private Luxury, TFest and Ultra, prioritizing the human experience.
M&I brings together high-calibre meeting planners and exhibitors from the hospitality industry through events across Europe, the Middle East, and the Americas, creating meaningful engagement.

Equal Opportunity

We foster an environment where everyone feels respected, valued, and able to thrive.
We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio-economic background.
Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.