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About the Role

We're seeking an exceptional Chief of Staff to partner with our Head of Engineering Excellence to drive operational excellence and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you'll serve as a force multiplier for the Heads of Engineering —translating vision into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained success. This is a high-impact role for someone who thrives in dynamic environments and wants to shape the future of digital innovation in our organization.

Responsibilities

Partner with the Heads of Engineering and Technology to develop and refine the digital strategy, ensuring alignment with broader organizational goals
Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans
Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies
Lead quarterly planning cycles and facilitate strategy review sessions
Own the digital portfolio, tracking investments, priorities, and resource allocation
Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums
Identify process inefficiencies and implement solutions that scale
Build dashboards and reporting mechanisms to provide visibility into team performance
Manage cross-functional dependencies and resolve bottlenecks
Establish governance frameworks for digital initiatives
Serve as trusted advisor and thought partner to the Heads of Engineering and Technology
Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements
Facilitate reflection and learning, helping to identify blind spots and growth opportunities
Support leadership development through feedback, frameworks, and strategic perspective
Act as sounding board for complex decisions and organizational challenges
Prepare executive briefings, board materials, and leadership presentations
Represent in meetings and forums as needed
Manage internal communications to ensure team alignment and transparency
Build relationships with key stakeholders across the organization
Synthesize complex information into clear, actionable insights

Requirements

12+ years of experience in strategy, operations, consulting, or similar analytical roles
Proven track record of managing complex, cross-functional initiatives in fast-paced environments
Exceptional project management skills with ability to drive results without direct authority
Outstanding written and verbal communication skills, including executive-level presentation capabilities
Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis
Experience with technology platforms (CRM, marketing automation, analytics tools, etc.)
Demonstrated ability to build relationships and influence at all organizational levels

Skills

B2B SaaS
digital transformation
technology-enabled services
executive coaching
leadership development
organizational psychology
CRM
marketing automation
analytics tools

Location

United States - Dallas Infomart Office
Canada - Toronto Office

Work Type

Full-time

Experience Level

12+ years

Education Level

MBA or advanced degree in business, technology, or related field preferred

Salary/Compensations

United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual
Canada - Toronto Office TRO : 166,000 - 248,000 CAD / Annual

Benefits

Employee Assistance Program
Insurance: health, life, disability and voluntary plans
Retirement plan contributions
Paid Time Off (PTO) and Paid Holidays
Healthcare coverage
Retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA)
Vacation and Personal Time
Paid Holidays

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
You’ll work across teams, influence key decisions, and help shape the path forward.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
Equinix participates in E-Verify.