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About the Role
As a Group Account Director at Dentsu Creative, you will lead the strategic execution of client initiatives, ensuring excellence in deliverables. You will act as a trusted partner to clients, driving business growth through insight-led, inclusive, and culturally aware solutions. This leadership role involves guiding account planning and management while mentoring a diverse team.
Responsibilities
- Lead the development and delivery of innovative, strategic, and commercially impactful solutions.
- Build and nurture collaborative, trust-based client relationships.
- Translate the agency vision into actionable business plans that drive measurable results.
- Manage and grow senior-level client partnerships.
- Provide inclusive, empathetic leadership to a high-performing and integrated team.
- Champion professional development through coaching, mentoring, and skill-building initiatives.
- Conduct performance development reviews and create tailored growth plans for direct reports.
- Establish clear objectives and KPIs, ensuring transparent tracking and consistent achievement.
- Identify and pursue responsible business development opportunities.
Requirements
- Minimum 8 years of experience in a comparable role.
- At least 3 years of people leadership experience.
- Proven ability to develop strategic communications plans and deliver client-centric recommendations.
- Skilled in managing stakeholder expectations and building trust.
- Experience supporting new business initiatives at the network or brand level.
- Exceptional verbal and written communication skills.
- Demonstrated success in cultivating long-term, sustainable client relationships.
- Experience in Automotive sectors is considered a strong asset.
Skills
- Strategic execution
- Client relationship management
- Account planning
- Team leadership
- Mentoring
- Coaching
- Performance development
- KPI establishment
- Business development
- Strategic communications planning
- Stakeholder management
- New business support
- Verbal communication
- Written communication
Location
- Toronto
Work Type
- Full time
- Permanent
Experience Level
- 8+ years of experience
- 3+ years of people leadership
Salary/Compensations
- CAD $130k-$145k
Benefits
- Medical
- Dental
- RRSP
- Paid time off
About the Company
- Dentsu Creative is part of a creative network, delivering ideas that are brought alive in new ways.
- We foster an inclusive culture where everyone can thrive and create their best work.
- We offer endless opportunities for personal growth and development.
- Diversity is embedded in who we are, our solutions, and our teams.
- We put our people at the center, creating space for growth, understanding, and learning.
- Our differences make us richer and enable stronger relationships.
- We engage with our communities to drive positive social impact.
- Dentsu Creative is an agency of dentsu.
- For over 120 years, innovation has been a core tenet of our offering.
- We drive a multiplier effect for clients at a global scale through Integrated Growth Solutions.
- Sustainability is a vital part of our business.
- We are leading the way in helping to build a more sustainable planet.
- We need our people to be fearless, embracing change and ambiguity.
- We create opportunities for connection and collaboration between colleagues and clients.
Equal Opportunity
- We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results.
- We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.
- We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best.
- If you need accommodation during the application or interview process, please contact Canada.Recruitment@dentsu.com or to begin a conversation about your individual accessibility needs throughout the hiring process.