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About the Role

This is a hands-on role for a mid-weight Salesforce Technical Project Manager to own and drive the delivery of high-impact CRM and platform projects. You will be expected to scope, design, and deliver, working autonomously and making sound technical decisions independently while keeping internal stakeholders aligned and our external MSP and contractors focused and accountable. You will work closely with our internal CRM Manager, dedicating a portion of your time to their technical development and growth. This role is operationally focused, not marketing focused, though familiarity with Salesforce marketing modules is a welcome bonus. This is a Fixed Term Contract (6 months), with potential to convert to permanent.

Responsibilities

Leading end-to-end delivery of Salesforce projects, from scoping and solution design through to implementation and handover.
Managing scoping, quality assurance, and stakeholder communications for projects delivered with our MSP and contractors.
Designing technically sound solutions using Apex, Flow, and Salesforce integration architecture.
Getting hands-on when needed, stepping in when a developer is not available.
Resolving existing technical debt and Apex issues, working through a backlog of structural improvements.
Leading the implementation of Data Cloud, establishing the data architecture to support operational and AI ambitions.
Researching and driving the implementation of Salesforce Agentforce Coworker, working through prerequisites, and building a phased adoption recommendation.
Owning project timelines, stakeholder communications, and delivery milestones across concurrent workstreams.
Actively mentoring and upskilling our CRM Manager to support her in achieving the Salesforce CRM Admin certification, dedicating at least 10% of your time to this.
Occasionally working outside standard hours to support events or meet key deadlines.

Requirements

Demonstrable hands-on experience with Flow, Salesforce integration architecture, and at least a working knowledge of APEX.
Strong project management skills: comfortable owning a project from brief to delivery without close supervision.
Ability to design scalable and future-proof solutions and explain and defend technical decisions clearly to both technical and non-technical stakeholders.
Experience coordinating with external developers, MSPs, or contractors, scoping work, reviewing quality, and keeping delivery on track.
A collaborative working style with a genuine interest in sharing knowledge and building capability in others.
Comfortable working across a range of internal teams with varying levels of technical literacy.
Familiarity with Service Cloud, Data Cloud and/or Agentforce is a strong advantage, or a clear track record of getting up to speed quickly on new Salesforce products.
Salesforce certifications.

Skills

Salesforce
Flow
Salesforce integration architecture
APEX
Project management
Data Cloud
Agentforce
Service Cloud

Location

Borough, South London (SE1 1EP)

Work Type

Hybrid
Fixed Term Contract (6 months)
Full-time

Experience Level

Mid-weight

Salary/Compensations

£60,000 - £65,000 (pro-rata for the length of the fixed-term contract)

Benefits

28 days holiday plus UK bank holidays, with additional days awarded for length of service.
A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
Regular employee social events supported by our Happiness & Culture team.
Monthly contribution towards Bupa private health insurance (post probation).
Employee Assistance Program offering confidential wellbeing support.
Enhanced maternity and paternity leave to support growing families.
4 pm Friday finish!

About the Company

Worldwide Events Group, founded in 2004, is a recognised leader in global MICE and luxury travel.
Our philosophy is H2H, human‑to‑human connection.
We are embracing AI to elevate personalisation, streamline event design and create smarter, more intuitive experiences.
Our work is delivered through two industry‑leading brands: Private Luxury Events and M&I.
Private Luxury Events delivers world‑class experiences to the luxury travel community through its event brands Amour, Private Luxury, TFest and Ultra.
M&I brings together high-calibre meeting planners and exhibitors from the hospitality industry through a series of standout events across Europe, the Middle East, and the Americas.
Our events take place across Europe, the Americas and the Middle East in some of the world's most extraordinary destinations.

Equal Opportunity

We foster an environment where everyone feels respected, valued, and able to thrive.
We welcome individuals of all backgrounds, identities, and lived experiences, including differences in gender identity, orientation, expression, age, race, ethnicity, physical or mental ability, neurodiversity, religion or belief, and socio‑economic background.
Our diversity strengthens our perspective, fuels innovation, and deepens our connection to the clients and communities we serve around the world.