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About the Role

This role serves as a bridge between strategy and execution, driving the successful deployment, configuration, training, support, and adoption of AI solutions, with a primary focus on generative AI platforms and applications. The position collaborates with various teams to ensure AI tools are promoted, configured, and adopted effectively and responsibly, requiring a blend of technical fluency, business acumen, customer service, and project management skills.

Responsibilities

Lead and own complex AI enablement and adoption workstreams from concept to scalable solutions.
Drive the execution of AI outreach, engagement, and adoption plans.
Develop and maintain subject matter expertise of the Firm’s AI platforms and user needs.
Conduct outreach to users to understand what is working well, identify friction points, and gather enhancement suggestions.
Gather, clarify, and prioritize user feedback, usage trends, and emerging AI use cases to make recommendations.
Lead the review and evaluation of new AI applications and features.
Coordinate with project managers, data scientists, developers, and other teams to develop solutions.
Develop and maintain user-facing training materials, reference guides, and best practices.
Deliver trainings, walkthroughs, and enablement sessions on the effective and responsible use of AI solutions.
Provide ongoing functional support to users and assist in resolving complex issues.
Oversee pilot programs and post-launch adoption efforts.
Develop and refine communication, onboarding, and change-management approaches.
Track and analyze key performance indicators related to platform adoption and engagement.
Partner with external vendors to manage product feature releases and coordinate internal testing.
Support compliant, ethical, and responsible use of AI tools in accordance with Firm guidance.
Stay current on developments in generative AI, NLP, and related legal technology.
Handle projects under the direction of executive staff.

Requirements

7+ years of overall professional experience.
3+ years of experience with AI, legal technology, knowledge management, information retrieval, document management, practice solutions, change management, and product support.
Experience supporting, implementing, evaluating, or driving adoption of AI-enabled solutions in a professional services environment is strongly preferred.
Experience in the legal industry is strongly preferred.
Strong working knowledge in AI and its applications in the legal industry, particularly generative AI and related legal technology tools.
Strong project management and organizational skills.
Demonstrated ability to translate user feedback and business needs into practical recommendations.
Strong stakeholder-management skills.
Strong analytical and problem-solving skills.
Excellent written, verbal, and presentation skills.
Experience developing and delivering training and enablement resources.
Experience coordinating with external technology vendors.
Proven ability to work independently and as part of a team.
Sound judgment and familiarity with data privacy, information governance, ethics, and responsible AI use.
Experience mentoring, coaching, or guiding junior analysts or team members.
Comfortable working closely with both technical resources and lawyers.
Proactively develops and maintains functional knowledge in emerging AI and legal technology areas.

Skills

Artificial Intelligence
Generative AI
Legal Technology
Knowledge Management
Information Retrieval
Document Management
Practice Solutions
Change Management
Product Support
Project Management
Stakeholder Management
Analytical Skills
Problem-Solving
Communication Skills
Training Development
Vendor Management
Data Privacy
Information Governance
Ethics
Natural Language Processing

Location

New York

Work Type

Hybrid

Experience Level

Senior
7+ years professional experience
3+ years AI/legal tech experience

Education Level

Bachelor's degree in data science, mathematics, statistics, computer science, engineering, finance, or related field, or equivalent working experience.
Prior coursework or certifications in AI, NLP, information retrieval, product ownership, project management (PMP), or change management are a significant plus.

Salary/Compensations

$140,000 to $165,000

About the Company

Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms, established in 1884 with approximately 2,000 lawyers.
The Firm is headquartered in New York with offices globally, providing coordinated legal advice and transactional capability to clients around the globe.

Equal Opportunity

Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity.
The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status.
This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.