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About the Role
The Barista will provide genuine anticipatory service to clients and participants in all aspects of hospitality, ensuring they have a great experience at Convene. This role requires excellent communication and interpersonal skills, motivation, and teamwork.
Responsibilities
- Greet all clients with enthusiasm and friendliness
- Maintain a warm and friendly demeanor at all times
- Provide world-class service, in accordance with our Brand Standards
- Set up, replenish, maintain, and breakdown Food and Beverage stations
- Accommodate special client needs and last minute requests
- Develop relationships with clients
- Accurately answer client questions about culinary and our spaces in a friendly manner
- Read, understand, and execute Program Execution Orders
- Follow checklists and Standard Operating Procedures
- Set up and breakdown conference rooms and refreshing rooms as needed
- Perform facility maintenance
- Maintain safe, clean, organized, and well-stocked work areas
- Responsible for constant sanitation, organization, and proper food handling
- Have full knowledge of menus, recipes, and other pertinent information
- Perform opening, mid-shift, and closing duties in accordance with company standards
- Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
- Maintain a professional appearance at all times
- Maintain professional working relationships with the team
- Follow all Company drink recipes and procedures
- Perform additional duties as assigned
Requirements
- Candidate must currently reside in the UK and be able to work in the UK without sponsorship.
- Minimum 1 year of Barista experience
- Basic knowledge of food and beverage
- Proven excellent communication and interpersonal skills
- Proven good organizational skills
- Must be highly motivated and ready to lead other team members
- Proficient in multitasking
- Flexible and long hours are sometimes required
- Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
- Ability to reach overhead and below the knees
- Ability to stand, sit, and walk for an extended period of time
Skills
- Communication skills
- Interpersonal skills
- Organizational skills
- Multitasking
Location
- London
Work Type
- Full Time
- Onsite
Experience Level
- 1 year of Barista experience
Benefits
- Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
- Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
- Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
- Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
About the Company
- Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
- The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
- We love bringing people together in person, and that passion for great experiences extends to our employees as well.
- At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences.
- Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day.
- We want everyone here to feel welcome, supported, and free to be themselves.
- If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Equal Opportunity
- Convene Hospitality Group is proud to be an equal opportunity employer.
- We welcome applicants of all backgrounds, experiences, and perspectives.