About the Role
As a Business Analyst at Avaloq, you will be entrusted to contribute quickly within an environment that prioritizes formal and on-the-job training and collaboration, offering numerous learning opportunities. You will be part of the Payment services team, working on products like Gateway and authentication services, which involve a unified payments API, card and bank payouts, smart payment routing, and notification products. The authentication team focuses on improving performance and supporting the payment industry with a consistent user experience across e-commerce channels.
Responsibilities
- Evaluating and analysing payment processes to identify areas for improvement and efficiency
- Collaborating with stakeholders to understand business requirements and translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service Request platform)
- Designing and building functionalities to implement business solutions in Avaloq
- Remaining updated on payment industry regulations and standards
- Troubleshooting customer issues and internal requests, managing client interaction during testing phase, taking care of bug fixing and potential change requests, providing help resolving issues and answering questions
- Collaborating with developers during implementation and testing of new and existing functionality and bugfixes
- Working with colleagues from different locations and cultures
- Participating in Agile practices and ceremonies and working according to the Agile principles
Requirements
- Strong demonstrable experience within a similar role
- Track record of developing in PL/SQL and Oracle database or similar
- Experience in process analysis and engineering
- Experience in defect triage
- Experience in working with Agile methodologies
- ACCP certification
Work Type
- Hybrid
- Flexible working
About the Company
- Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries.
- We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks.
- Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
- We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management.
- Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers.
- Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Equal Opportunity
- In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
- We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
