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About the Role

Empire Merchants, a world-class distributor of fine wines and spirits, is seeking an extraordinary Field Sales Manager to achieve sales volume and distribution objectives by managing and coaching a team of sales representatives.

Responsibilities

• Pre-plan sales periods by holding one-on-one meetings with representatives to strategize goal achievement and identify target accounts.
• Conduct effective weekly sales meetings to communicate objectives, identify opportunities, review performance, and guide team members.
• Develop and review performance enhancement plans for sales representatives, including maintaining training files, conducting evaluations, and monitoring new hire progress.
• Address skill deficiencies by developing customized coaching plans and tracking improvement.
• Demonstrate strong customer orientation by maintaining key account relationships, identifying opportunities, performing business reviews, developing opening orders, selling-in store resets, managing territories, and resolving complaints.
• Participate in the interview and selection process, including sourcing candidates, scheduling and conducting interviews, and managing the onboarding process.
• Manage supplier surveys by planning routes, pre-surveying accounts, conducting surveys with suppliers, and recapping results.
• Coordinate supplier ride-withs by collaborating with Business Managers on scheduling sales representatives.
• Resolve customer issues by following administrative processes and company policies, and escalating to management as appropriate.
• Complete all necessary training programs, including attending, participating, and passing required tests.
• Maintain professional and industry knowledge by attending workshops, reviewing publications, and establishing networks.
• Maintain customer confidence and protect operations by keeping information confidential.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Contribute to team effort by accomplishing related results as needed.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in a related field and/or equivalent training and work experience.
• Ability to hold a Solicitor’s Permit is required.
• Valid driver’s license and ability to operate a motor vehicle preferred.
• A minimum of 5 years related experience and/or training; or equivalent combination of education and experience.
• Proficient PC skills using MS Office (Excel and PowerPoint) and other various computer programs including presentation software.
• Ability to share workspace, travel by car or train, dress in proper business attire, attend evening meetings and meet deadlines.

Skills

• Understanding of wine and spirits required.
• WSET Certification (I, II, III any of the levels) preferred.
• Previous spirits and wine sales management experience preferred.
• Experience as a Sales Representative for a large distributor preferred.
• Results-oriented professional with excellent verbal/written communication skills.
• Diplomacy and discretion.
• Strong customer service skills.
• Ability to multi-task, work independently and/or within a team.
• Attention to detail.
• Ability to meet deadlines.
• Proficient PC skills using MS Office (Excel and PowerPoint) and other various computer programs including presentation software.

Location

• NY Metro area

Work Type

• Full-time
• Hybrid

Experience Level

• 5 years related experience

Education Level

• High school diploma or equivalent
• Bachelor’s degree
• WSET Certification

Salary/Compensations

• $75,000 - $85,000

Benefits

• Monthly Automobile allowance
• Travel reimbursement
• 16 Observed Holidays
• PTO
• Vacation accrual
• Health Plan options (medical, dental, vision, disability coverage, life insurance, parental leave, and other voluntary plans)
• 401K (with Company Contributions)
• Flexible Spending Account
• Pre-Tax Transit Commuter Program
• Industry certifications (WSET)
• Tuition reimbursement

About the Company

• Empire Merchants is a world-class distributor of fine wines and spirits.
• We serve more than 10,000 NY Metro area restaurants, hotels, clubs and retail outlets.
• Quality people are our best ingredient for success in this thriving, established industry.