About the Role
This is an excellent opportunity if you have been considering banking as a career. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed. This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening.
Responsibilities
- Providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts.
- Process a variety of basic transactions for customers, with limited differences or errors.
- Responsible for efficiently carrying out opening and closing procedures.
- Navigate effectively through frontline software applications.
- Learning to recognize the opportunity to cross-sell and make partner referrals.
- Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.
Requirements
- Experience with cash is helpful.
- An interest and experience in customer service are essential for this position.
- A working knowledge of Windows are essential for this position.
- An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Skills
- Basic understanding of bank products.
- Working knowledge of Windows
Location
- New London, New Hampshire area
Work Type
- Full-time
- Floating
Benefits
- Competitive pay
- Referral incentives
- Employee stock purchase plan
- Paid holidays
- 401(k) plan
- Paid time off
- Wellness program
- Continuing education benefits
About the Company
- Bar Harbor Bank & Trust
Equal Opportunity
- Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
- EEO is the law English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
- EEO is the law Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf
- EEO is the Law Poster Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
- Pay Transparency - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
