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About the Role

Reporting to the Senior Workplace Technical Manager, you will play a key part in enabling us to deliver a premium workspace experience for our customers by ensuring our workspaces are well run and maintained. You will manage by example, setting the standard for delivering brilliant customer experiences by creating productive and enjoyable environments in some of our most prestigious workspaces across the UK. Promoting and maintaining positive relationships with customers and local communities is vital, providing a responsive and proactive service to customers and internal stakeholders working with appointed service partners.

Responsibilities

Support the Senior Workplace Technical Manager to ensure the M&E contractor maintains all equipment on site in line with H&S regulatory compliance guidelines and advises where upgrades or replacements are required.
Manage positive relationships with occupiers, ensuring they understand the technical operation of the building and their responsibilities for maintenance and repair.
Ensure appropriate communications are issued to all parties during any projects and ongoing maintenance tasks.
Support customers with all technical queries, ensuring excellent customer service levels.
Work with customers to support their energy reduction plans.
Review occupiers’ proposals for demise alterations and assist the Building Surveyors with consents.
Manage occupiers’ connections to landlord systems to protect Landsec assets during fit out and witness on completion.
Reduce the operational energy intensity of the managed properties to 145kWh/m2 by 2030.
Ensure designs reflect current best practice for the effective and efficient operational management of the development at handover.
Collaborate with key stakeholders, the Senior Workplace Technical Manager, and Landsec Engineering colleagues to map out a decarbonization strategy for Media City.
Proactively ensure 'Hard Services' Service Partners are regularly reviewed, and that SLAs are being appropriately managed and monitored.
Positively influence the culture of the business, role modelling the ability to learn, develop and apply new skills, embrace new ways of working and collaborating across functions.
Support the Senior Workplace Technical Manager to ensure all major works projects are fully appraised and costed for sign off and are included as part of the 5-year business plan budgeting process.
Support with major works across responsible assets with involvement at the design, implementation, and operational stages to minimise impact on colleagues and occupiers.
Ensure the future proofing of the fabric of the buildings across the estate.
Be a subject matter expert and offer knowledge and experience to Customers and colleagues to support their needs and requirements for service excellence.

Requirements

Proven track record of working within a team.
Ability to work with people at all levels of the business to achieve results.
A high standard of computer literacy will be required.
Willingness to work outside of ‘normal’ office hours.

Skills

City & Guilds Electrical/Mechanical Qualification
HND/HNC in a relevant engineering field
CIBSE Membership
Current / Previous HVAP

Location

London

Work Type

Full-time

Experience Level

Not specified

Education Level

City & Guilds Electrical/Mechanical Qualification
HND/HNC in a relevant engineering field

Salary/Compensations

Competitive

Benefits

Performance based annual bonus plan
25 days annual leave (plus bank holidays) rising to 27 days after 2 years
Option to purchase up to 10 additional days each year
Three-day December festive break
‘My Day’ to take off for whatever you choose
Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution
Private medical insurance
Health Cash Plan
Life assurance
Income protection
Enhanced maternity, adoption, shared parental leave policies
Two different share plans
Up to 4 working days to volunteer per year
'Give As You Earn' programmes
Employee assistance programme
Digital GP
Cycle to work scheme
Mindfulness app
Health app supporting fertility and menopause

About the Company

We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.
This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe.
Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life.
We’ve honed this ability over 80 years.
Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.
Places where life happens. Where businesses grow. And where cities are defined.
We have a great benefits package, there to support you with your work-life balance and in moments that matter.
All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background, socio-economic background, religion or belief
Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle.
We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers.
The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process.

Equal Opportunity

All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background, socio-economic background, religion or belief