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About the Role
As an Assistant Manager in Berlin, you will report to the Front-of-House Manager and embody Big Mamma's values of excellence, meritocracy, entrepreneurship, and authenticity daily.
Responsibilities
- Responsible for service quality, ensuring excellence, consistency, and speed of service in line with the Big Mamma vision.
- Responsible for welcoming guests.
- Optimize table turnover, service pace, and staff efficiency for resetting tables.
- Ensure the average check meets targets through staff briefings, sales training, performance monitoring, and individual coaching.
- Ensure compliance with dining room hygiene standards.
- Propose initiatives to control front-of-house labor costs.
- Oversee team schedules.
- Responsible for orders and stock management (wine, tableware, aprons).
- Responsible for cash handling.
- Ensure proper use and maintenance of equipment.
- Participate in the recruitment process for new hires.
- Support the onboarding of new team members.
- Coach and support the front-of-house team daily.
- Be a key driver of team cohesion and positive working relationships.
Requirements
- Geographical mobility in Germany & Europe.
Location
- Berlin
Work Type
- Permanent contract
- 42H per week
Salary/Compensations
- Competitive salary
Benefits
- Meal on shift
- Employee discount on food and drink at our restaurants for you and up to 3 of your friends
- Continuous trainings
- Team buildings
- Career opportunities
About the Company
- Big Mamma is a Franco-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux.
- Over the past 10 years, we have opened the doors to 36 restaurants across Europe (France, the Principality of Monaco, the United Kingdom, Spain, Germany, Italy, Belgium, and Ireland), the United Arab Emirates (Dubai), and Mexico (Mexico City).
- Our mission is to share the unique atmosphere of the most beautiful places of Italian tradition and create unforgettable moments of togetherness with our guests.
Equal Opportunity
- BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.