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About the Role
We’re excited to welcome a new Local Service Manager to our vibrant mental health service at Florence Road, Haringey, London, N4 4DL. You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Responsibilities
- Lead the day-to-day delivery of the service and support your team
- Build and maintain positive relationships with partners and stakeholders
- Manage budgets and oversee financial performance
- Effectively manage and market homes/voids
- Recruit, develop and motivate your team to achieve great outcomes
- Ensure health and safety standards are met and adapt working hours when needed
Requirements
- Experience in a managerial role within a similar service
- Strong leadership, problem-solving and communication skills
- Ability to work calmly under pressure and support people in a personalised way
- Confidence liaising with partners and stakeholders
- Full valid driving licence and willingness to travel
- Confident using IT systems and experienced in supporting people with mental health needs
- Right to work in the UK
- Pass safeguarding and pre-employment checks, including criminal records and overseas police checks if needed
Skills
- Leadership
- Problem-solving
- Communication
- Working calmly under pressure
- Personalised support
- Liaising with partners and stakeholders
- IT systems
- Supporting people with mental health needs
Location
- Florence Road, Haringey, London, N4 4DL
Work Type
- 37.5 Hours per week
Salary/Compensations
- £46,589.40 - £49,034.70 per year
Benefits
- 33 days’ annual leave pro rata (rising to 38, including bank holidays)
- Occupational sick pay linked to length of service
- Pension scheme matched up to 7%
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments
- Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Enhanced Parental leave arrangements
- Annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options
- Exclusive retail discounts
- Cycle to Work scheme
- Salary sacrifice arrangements
About the Company
- Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Equal Opportunity
- Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
- We work closely with the Home Office in order to prevent illegal working.
- An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.