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About the Role

This role is responsible for shaping the future of benefits and wellbeing across Europe, the Middle East and Africa (EMEA) while influencing global wellbeing initiatives. It involves creating meaningful experiences for colleagues across multiple countries, ensuring benefits programs remain competitive, inclusive and aligned to the needs of a global workforce. The position plays a key role in attracting, retaining and supporting world-class talent through benefits strategy and wellbeing engagement.

Responsibilities

Own and evolve benefits programs across EMEA, creating a seamless employee experience that balances competitiveness, compliance, cost effectiveness and employee value.
Shape benefits strategy through data-driven insights, using participation, utilization and cost trends to influence investment decisions and improve outcomes.
Act as the trusted benefits and wellbeing expert for leaders and colleagues, creating clarity around complex programs and driving greater understanding and engagement.
Build strong partnerships with insurers, brokers, third-party administrators and internal stakeholders to deliver high-performing programs and exceptional service levels.
Drive compliance across multiple countries by ensuring benefits programs align with local regulations, business requirements and governance standards.
Lead the development and execution of a global wellbeing strategy that supports physical, mental, emotional, financial and social wellbeing.
Create impactful wellbeing campaigns, communications and resources that increase awareness, participation and measurable program effectiveness.
Continuously improve processes, systems and employee experiences by building scalable solutions that enhance efficiency, accuracy and long-term program success.

Requirements

Significant experience managing benefits programs across multiple EMEA countries, with strong expertise across health, welfare, disability, retirement and wellbeing programs.
Proven success developing and implementing wellbeing strategies that drive engagement, participation and measurable outcomes.
Strong commercial and analytical capability, including benefits finance, budget forecasting, cost analysis and data-driven decision making.
Advanced Microsoft Excel and PowerPoint skills, with the ability to turn data into compelling insights and recommendations.
Experience working with Human Resources Information Systems (HRIS), ideally Workday, and managing benefits-related data, reporting and system integrations.
Outstanding communication skills with the ability to simplify complex information and build trusted relationships across all levels of the business.
The ability to manage multiple priorities across different countries and time zones while maintaining exceptional attention to detail and accountability.

Skills

Benefits management
Wellbeing strategy
Commercial acumen
Analytical skills
Microsoft Excel
Microsoft PowerPoint
HRIS (Workday)
Data management
Reporting
System integrations
Communication skills
Relationship building
Project management
Attention to detail
Accountability

Location

London

Work Type

Hybrid
3 days/week

Experience Level

Senior

Benefits

Competitive salary and benefits package
Opportunities to grow skills and build career within a global business
Access to learning, development and on-the-job experiences
Supportive, inclusive team environment
Time to give back through community and charity initiatives
Global employee assistance programme
Recognition through a global platform

About the Company

Every day, Global Payments powers commerce for millions of people and businesses around the world.
Globalpayers think like a client, act like an owner and win as one team.
We’re curious and innovative – always finding better ways to deliver impact.
We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Global Payments and Worldpay recently joined forces.

Equal Opportunity

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.