About the Role
As an Area Sales Manager in the Service team, you will be responsible for the growth of the reoccurring revenue account base, also known as service agreement customers.
Responsibilities
- Prospect, research, and qualify potential customers utilising Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
- Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
- Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
- Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposals for maintenance agreements, remedial works and promoting Carrier aftermarket services.
- Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities.
- Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.
Requirements
- Strong service sales background
- Familiarity with the Chiller, HVAC or Heat-Pump marketplace is a bonus or demonstrate the ability to quickly acquire the necessary knowledge and skills to be successful.
- Excellent communication skills
- Ability to make calls to prospective customers, handle customer inquiries and develop these into project wins and new revenue for the business
- UK Driving Licence
- IT Literate with MS Office skills
Skills
- Salesforce
- MS Office
Location
- London
Work Type
- Full time
- Permanent
Experience Level
- Results-oriented
Salary/Compensations
- £34,500.00-£69,500.00 annually
Benefits
- Very competitive salary
- Great sales bonus scheme
- Company car or cash allowance
- 25 Days Holiday + bank holiday
- Company pension
- Career progression
- Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.
About the Company
- Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
- Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more.
- Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
- We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
- Today, Carrier® innovations are found across the globe and in virtually every facet of daily life.
- Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions.
- We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries.
- Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide.
- We work every day to make the world a better place to live, work and play.
- Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.
- At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable.
- We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them.
- Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers.
- We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.
Equal Opportunity
- Carrier is committed to equal treatment and non-discrimination principles.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
- If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com
- We will make every effort to meet your needs in accordance with applicable laws.
