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About the Role

As a Technical Specialist, you will leverage your expertise and research experience to lead customer problem-solving initiatives. This role involves understanding research backgrounds and experimental objectives to provide optimal technical proposals and support scientific advancement, going beyond basic inquiry response.

Responsibilities

• Provide technical consultations from an application perspective.
• Conduct product promotions and demonstrations.
• Respond to inquiries primarily via email and phone.
• Deliver product training and support content.
• Perform troubleshooting, identify root causes, and propose solutions.
• Utilize web media for engagement.

Requirements

• University degree or equivalent experience (new graduates welcome).
• Minimum of 2 years of experience in Next-Generation Sequencing (NGS) operation and molecular biology research.
• Native-level Japanese proficiency.
• Intermediate or higher English proficiency (reading and writing required for product manual comprehension, email correspondence, and business interactions).
• Problem-solving skills with logical troubleshooting capabilities.
• Ability to engage in two-way communication and proactive activities.
• Understanding and execution of sales promotion activities.

Skills

• Next-Generation Sequencing (NGS)
• Molecular Biology
• Technical Consultation
• Product Promotion
• Product Demonstration
• Inquiry Response
• Troubleshooting
• Communication
• Problem Solving

Location

• Nationwide

Work Type

• Standard Work Schedule (Mon-Fri)
• Full-time

Experience Level

• Staff Level (Band 1-5)

Education Level

• University degree or equivalent experience

About the Company

• Thermo Fisher Scientific Inc. is a global leader in serving science, with headquarters in Waltham, Massachusetts, USA, and over 125,000 employees worldwide.
• The company has annual revenues exceeding $40 billion and invests $1.5 billion in research and development.
• Its brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD, are widely used across various sectors from basic and applied research to product development, quality control, safety, healthcare, and pharmaceutical/biopharmaceutical industries.
• Thermo Fisher Scientific Japan operates within this global framework, aiming to enable customers to make the world healthier, cleaner, and safer through innovative technologies and services.

Equal Opportunity

• Thermo Fisher Scientific is an Equal Opportunity Employer.
• Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age, or disability status.
• Reasonable accommodation will be provided to individuals with disabilities during the application and interview process, for essential job functions, and for other employment benefits.