Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Strategic Account Manager, you will play a critical role in driving growth across enterprise and mid-market accounts, focusing on managing, retaining, and expanding a portfolio of strategic clients. This role is centered on long-term account development, revenue expansion, and deep relationship ownership to ensure continued adoption and growth of Capture One.

Responsibilities

• Manage and develop a portfolio of enterprise and mid-market blue-chip brands.
• Build strong, long-term relationships, drive renewals, and identify opportunities to expand usage, increase seat count, and deepen product adoption.
• Own the full lifecycle of existing accounts, identifying upsell and cross-sell opportunities, including positioning new products and capabilities.
• Expand single-team deployments into multi-division or enterprise-wide agreements through multi-threaded engagement.
• Lead renewal cycles to protect and grow ARR.
• Proactively manage account health, engagement, and timing to ensure smooth renewals and minimize churn risk while identifying growth opportunities.
• Act as a trusted advisor to clients, understanding their workflows, challenges, and business goals.
• Navigate complex organizations with multiple stakeholders, including creative, technical, procurement, and executive teams.
• Maintain disciplined pipeline management and reporting in HubSpot.
• Manage deal progression and velocity, deliver accurate forecasts, and operate with structured sales rigor and accountability.
• Work closely with Market Activations on events across the Americas.
• Share customer insights with Product and leadership to help inform strategy.
• Partner with Customer Success to ensure smooth onboarding, strong adoption, and long-term customer success.

Requirements

• 6+ years of experience managing and growing enterprise or mid-market accounts, with a strong track record in renewals, upsells, account expansion.
• Proven ability to manage complex client relationships and drive revenue growth within existing accounts through consultative selling and strategic account planning.
• Experience working with enterprise customers, preferably within creative, marketing, retail, media or related industries is a plus but not essential.
• Strong ability to navigate multi-stakeholder environments, lead commercial conversations, and manage renewal and expansion cycles.
• Excellent CRM discipline ideally with experience in HubSpot, ensuring strong forecasting accuracy and pipeline visibility.
• Highly organized, self-sufficient, and comfortable operating in a fast-paced team, performance-driven environment.
• Excellent communication and cross-functional collaboration skills, with a proactive approach to feedback and continuous improvement.
• Interest in or familiarity with photography, creative software, or digital imaging is advantageous but not essential.
• Fluency in foreign languages would be highly advantageous with French and/or Spanish preferred.

Skills

• Consultative selling
• Strategic account planning
• Relationship management
• Revenue growth
• Commercial conversations
• Renewal management
• Expansion management
• CRM
• HubSpot
• Forecasting
• Pipeline management
• Communication
• Cross-functional collaboration

Location

• London
• Kings Cross hub

Work Type

• Hybrid work schedule
• Passport working

Experience Level

• 6+ years of experience

Salary/Compensations

• Competitive base salary with commission component tied to performance.

Benefits

• Hybrid work schedule with two-three days per week in our Kings Cross hub.
• 25 days of paid vacation.
• 3 weeks of “passport working,” offering the flexibility to work from anywhere.
• Comprehensive, company-paid health insurance.
• Generous, fully paid parental leave for all new parents.
• Structured onboarding experience based in our London and New York office.
• One-week onboarding experience in Copenhagen Denmark, working alongside our global team and leadership.
• Work with the latest Apple products as part of your setup.
• Company phone provided.
• Home internet costs covered.

About the Company

• Capture One provides photographers with powerful tools to capture, edit, and collaborate, bringing their visions to life.
• We are uncompromising about image quality, speed, and reliability.
• Capture One consistently gives photographers the best tethered workflow in the industry, making it intuitive and efficient, with unparalleled image quality, true-to-life color processing and precise editing and flexible collaboration tools.
• Our community of over 250,000 photographers around the world is growing.
• We are a thriving team that has grown from 0.5m to 4m+ ARR in three years and is tasked with 50–100% year-on-year growth.
• Our Company Values: Win as one team, Empower photographers, Embrace diversity, Take ownership.
• We're all about the Scandinavian mindset: Take initiative. Be autonomous. Feel like you own your craft. And feel satisfied doing it.

Equal Opportunity

• We are an equal opportunity employer; we welcome diversity and are committed to creating an inclusive environment for all employees.