About the Role
This is a high-energy, sales-driven role with operational responsibilities, focused on patient consultations and sales. You will be the first impression and the closer, guiding patients through their consultation while keeping the office vibe vibrant and smooth. Use your personality, confidence, and natural communication skills to build trust, navigate objections, articulate value, and close the deal.
Responsibilities
- Welcome and connect with patients the moment they walk in, bringing infectious positive energy.
- Lead consultations and explain treatment benefits clearly, tailoring your approach to each unique patient.
- Present financial and payment options with transparency and conviction.
- Handle objections with resilience and empathy, helping patients feel comfortable saying YES.
- Maintain organized scheduling, showing agility when the day gets fast-paced.
- Practice excellent teamwork, collaborating closely with doctors and clinical staff to deliver a seamless experience.
Requirements
- Must have experience in service/sales roles such as retail, hospitality, or fitness sales.
- Must possess high empathy and the ability to read body language.
- Must be confident discussing money and motivated by goals/bonuses.
- Must maintain an optimistic, solutions-oriented mindset.
- Must thrive in a dynamic, fast-paced environment and be able to pivot quickly.
- Must take pride in work, possess strong organizational skills, and show up for the team.
- Must want more than just a paycheck and desire a clear path to leadership.
- Flexibility with schedule is a must, including evenings and some Saturdays.
Skills
- Active listening
- Emotional intelligence
- Problem-solving skills
- Time management
- Collaboration
- Resilience
- Agility
- Teamwork
- Communication
- Sales
- Organizational skills
Location
- Not specified
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $19 - $23/hour + performance-based bonus potential
Benefits
- Full benefits (health, dental, vision)
- 401(k) with company match
- Paid time off + holidays
- Comprehensive training and professional development
- A Clear Path to Leadership
About the Company
- Diamond Braces is one of the fastest-growing orthodontic organizations in the country, offering affordable care with an unmatched patient experience.
- Building a team of energetic, motivated individuals who thrive in fast-paced, people-facing roles and want real career growth.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
