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About the Role
Seeking a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt cutting-edge infrastructure solutions. This client-facing role involves designing integrations for complex environments, guiding customers through deployment, and providing end-to-end technical support, acting as a trusted advisor.
Responsibilities
- Guide financial institutions and fintechs through seamless onboarding and integration processes.
- Build secure, scalable deployment pathways that effectively bridge legacy and modern systems.
- Troubleshoot, resolve technical issues, and build solutions alongside client engineering teams in real time.
- Partner with sales teams on technical proposals, product demonstrations, and comprehensive RFP responses.
- Maintain and continuously improve technical documentation, API references, and developer guides.
- Gather technical feedback from clients and translate those insights into product and API improvements by collaborating closely with backend, security, and product teams.
- Represent the technology and brand at industry conferences, technical workshops, and high-level customer meetings.
Requirements
- 10+ years of proven experience in solutions engineering, forward-deployed engineering, or enterprise integration.
- A clear history of helping institutions or large enterprises deploy mission-critical, high-availability systems.
- Strong proficiency in TypeScript (or similar modern languages) with extensive hands-on experience building and integrating REST APIs.
- Deep knowledge of cloud platforms (AWS is essential; GCP, Azure, or Thales HSM environments are highly advantageous), microservices, and serverless architectures.
- Solid understanding of enterprise security frameworks and compliance standards (e.g., ISO 27001, SOC 2, PCI DSS).
- Exceptional skills in troubleshooting complex, multi-layered technical issues under pressure.
- Masterful communication, presentation, and demonstration skills, with the ability to bridge technical nuances and business conversations seamlessly.
- A strong understanding of blockchain infrastructure, digital asset custody, and institutional financial workflows is highly preferred.
- Relevant professional certifications (such as AWS Certified Solutions Architect) are a plus.
- Professional fluency in Spanish or Portuguese is highly valued.
Skills
- TypeScript
- REST APIs
- AWS
- GCP
- Azure
- Thales HSM
- Microservices
- Serverless architectures
- ISO 27001
- SOC 2
- PCI DSS
- Blockchain infrastructure
- Digital asset custody
- Institutional financial workflows
- AWS Certified Solutions Architect
- Spanish
- Portuguese
Location
- United States
Work Type
- Remote-first
- Full-time
Experience Level
- 10+ years
Salary/Compensations
- $160K - $220K
Benefits
- 100–200 stock options vested over a 4-year period
- Comprehensive healthcare coverage
- Structured 401K plan
- Premium hardware package including a MacBook Pro and necessary home-office essentials
- All professional travel expenses are fully covered
About the Company
- MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.
Equal Opportunity
- At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.