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About the Role
As Head of Sales & Account Management, you will play a key leadership role at Neuraum, responsible for the entire commercial organization, developing sales strategy, and building long-term partnerships with leading home building companies. You will shape the future of Neuraum by working closely with all departments.
Responsibilities
- Drive growth by owning commercial goals from new customer acquisition to retention and upselling, leading the entire sales and account management organization.
- Develop the sales organization by continuously optimizing sales approaches, processes, playbooks, tools, and best practices.
- Elevate key account management by supporting strategic customer relationships, participating in key client meetings, and addressing complex issues.
- Enhance the offering by collaborating with the CEO and Product Team to optimize product portfolio, pricing, and offer structure.
- Develop the regional segment by working with the Lead Regional Sales & Account Management to advance regional strategy and establish structures for sustainable growth.
- Ensure customer success by enabling clients to realize the full value of products and embedding Value Delivery in KAM and AM team efforts.
- Develop the 9-member team through coaching, feedback, clear goals, and active sparring to foster a high-performance culture.
- Contribute to Neuraum's strategic development as a member of the Leadership Team, collaborating closely with other leaders.
Requirements
- A strong academic degree, ideally in Business Administration, Economics, or a comparable field from a reputable university.
- Several years of leadership experience in Key Account Management, Sales, and/or Business Development, preferably in B2B SaaS, Marketplace, or (Prop)Tech companies with long sales cycles.
- At least 4 years of proven success in leading, developing, and guiding teams of similar size towards ambitious goals, ideally including experience as a 'Leader of Leaders'.
- Extensive experience in strategic Key Account Management, with a deep understanding of building and commercially developing long-term customer relationships.
- Entrepreneurial mindset with the ability to identify revenue potentials and make data-driven decisions with a clear business focus.
- Strong leadership personality capable of developing and motivating teams through coaching, feedback, and leading by example.
- Highly structured, analytical, and data-driven work approach, taking responsibility and maintaining an overview of multiple parallel tasks, with openness to AI-driven process optimization.
- Comfortable operating in a fast-paced environment, balancing strategic foresight with operational depth.
- Ability to work cross-functionally and align diverse stakeholders towards common goals.
- Native-level German (C2) and very good written and spoken English skills.
Skills
- Sales Strategy Development
- Account Management
- Team Leadership
- Business Development
- Key Account Management
- B2B SaaS
- Marketplace
- PropTech
- Strategic Planning
- Customer Relationship Management
- Data-Driven Decision Making
- Coaching
- Feedback
- Cross-functional Collaboration
- Stakeholder Alignment
- AI Process Optimization
Location
- Berlin
Work Type
- Hybrid
- Full-time
Experience Level
- Leadership experience
- Minimum 4 years of team leadership
Education Level
- University degree (preferably in Business Administration or Economics)
Benefits
- Strategic creative freedom within the Leadership Team
- Responsibility for the entire Commercial Organization
- Dedicated, ambitious team with high autonomy
- Fast-paced environment with modern systems and lean organization
- Visible business impact
- Stability and resources from AVIV Group
- Personal and professional development opportunities
- Modern office near Landwehrkanal in Kreuzberg
- Urban Sports Club or Deutschlandticket
- Regular team events
- 30 days of vacation
- 2 home office days
- Flexible working hours
About the Company
- Neuraum is entering its next growth phase, aiming to elevate its commercial organization, strategically develop key clients, and unlock new growth potential.
- Neuraum is part of the international AVIV Group.
Equal Opportunity
- At Neuraum, diverse backgrounds, perspectives, and life paths are explicitly welcome.
- We encourage you to apply if you believe this role aligns with your experience and ambitions.