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About the Role

This pivotal leadership role within the Supply Chain and Procurement team is responsible for protecting the business through supplier assurance and elevating the function through procurement excellence. You will lead procurement risk, supplier assurance, and governance across the Pacific, owning supplier onboarding, due diligence, and compliance, while driving continuous improvement across systems, processes, policies, and supplier performance. This role manages over $300M of spend across Australia and New Zealand.

Responsibilities

Lead the enterprise-wide procurement risk, supplier assurance and governance framework across the Pacific, embedding controls aligned to global policy, regulatory requirements and client contractual obligations
Oversee end-to-end supplier onboarding — registration, profile validation, risk assessment, due diligence and compliance verification
Lead and develop Supplier Vetting Analyst, setting governance standards, monitoring control effectiveness and driving compliance uplift across the supplier lifecycle
Lead procurement-related audits (ISS group, client and ISO), from evidence collation through to action plans, remediation and timely closure
Drive continuous improvement of the procurement function across systems, process and policy
Develop, implement and maintain procurement policies, procedures and governance frameworks that keep sourcing consistent, controlled and compliant
Strengthen preferred supplier governance, reduce non-compliant spend and improve procurement control effectiveness
Own and enhance the Supplier Performance Review Program — frameworks, metrics, reporting and supplier improvement initiatives
Champion ESG governance, including Modern Slavery risk mitigation and ethical sourcing controls
Administer key procurement systems (Coupa, Scanmarket and SharePoint), driving data integrity, reporting, dashboards and automation

Requirements

5+ years’ experience across Procurement Excellence, Supplier Assurance, Quality Management or Risk Management
A strong governance, risk and compliance mindset, with high attention to detail
Experience with Coupa Risk Assess, or a similar supplier risk and supplier management platform
Experience with Scanmarket, or a similar e-sourcing, tender and procurement platform
Experience administering SharePoint sites, content, permissions and document governance
Strong analytical and problem-solving skills, with a continuous improvement mindset
Excellent communication, stakeholder management, negotiation and influencing skills across all levels
A strategic mindset, with strong planning and prioritisation skills and the ability to juggle competing deadlines
Advanced knowledge of the Microsoft Office Suite

Skills

Procurement Excellence
Supplier Assurance
Quality Management
Risk Management
Governance
Compliance
Coupa Risk Assess
Scanmarket
SharePoint administration
Analytical skills
Problem-solving skills
Continuous improvement
Communication skills
Stakeholder management
Negotiation skills
Influencing skills
Strategic mindset
Planning skills
Prioritisation skills
Microsoft Office Suite

Location

Sydney, NSW

Work Type

Full Time
Permanent
Hybrid

Experience Level

5+ years

Education Level

Tertiary qualifications in Business, Commerce, Procurement, Supply Chain Management, Risk Management or a related discipline
CIPS / MCIPS or equivalent procurement qualification
Certification in Risk Management, Compliance, Audit or Quality Management

Benefits

Flexible hybrid working — up to 2 days per week from home
Access to staff discounts with a wide range of companies
Ongoing learning and development opportunities
Career pathways within a leading global organisation

About the Company

Values-based, positive company culture with a caring and energetic team
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
We are committed to fair pay and a safe working environment.

Equal Opportunity

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities.
We are committed to fair pay and a safe working environment.