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About the Role

CBD is a progressive and modern banking institution in the UAE, recognized for its digital initiatives and customer service. We are seeking ambitious individuals passionate about the banking and finance industry who can demonstrate excellent people skills and deliver exceptional service.

Responsibilities

• Lead end-to-end product design from discovery through delivery, ensuring solutions are grounded in user needs, business objectives, and technical realities.
• Apply design thinking methodologies to frame problems, explore opportunities, and align stakeholders.
• Translate complex financial, regulatory, and operational requirements into clear, usable, and scalable product experiences.
• Contribute to product strategy by identifying experience-led opportunities for differentiation, growth, and efficiency.
• Define experience principles and quality benchmarks that guide teams toward consistent and high-impact outcomes.
• Own and evolve the design system, ensuring it supports scalability, accessibility, performance, and brand consistency across platforms.
• Design and govern reusable components, patterns, and interaction models across mobile and web products.
• Collaborate with engineering to ensure design systems are technically robust, well-documented, and effectively implemented.
• Champion accessibility, localization, and inclusive design standards aligned with regional and global best practices.
• Design clear, elegant, and functional interfaces across mobile and web platforms, aligned with brand and usability standards.
• Use visual hierarchy, typography, color, and layout to support clarity, trust, and ease of use in financial contexts.
• Apply motion and micro-interactions to guide users, communicate state changes, and improve comprehension.
• Produce high-quality design specifications, prototypes, and assets that enable accurate and efficient implementation.
• Plan and conduct qualitative and quantitative research to inform design decisions at every stage of the product lifecycle.
• Translate research findings, analytics, and behavioral insights into actionable design opportunities.
• Validate concepts through usability testing, experimentation, and iteration.
• Partner with product and data teams to measure experience quality and continuously improve outcomes.
• Use AI-powered tools to accelerate research synthesis, ideation, prototyping, and design production where appropriate.
• Apply critical judgment when using AI, ensuring outputs meet quality, ethical, security, and regulatory standards.
• Explore emerging interaction models including conversational, adaptive, and predictive experiences within banking contexts.
• Contribute to defining best practices for responsible AI use within design workflows.
• Create low and high-fidelity prototypes to explore ideas, reduce ambiguity, and align stakeholders early.
• Use prototyping as a thinking tool to simplify complexity and test assumptions.
• Iterate quickly while maintaining high standards of usability, accessibility, and visual quality.
• Work closely with product managers, engineers, compliance, marketing, and operations teams to deliver cohesive solutions.
• Facilitate design workshops, critiques, and walkthroughs to build shared understanding and momentum.
• Communicate design rationale clearly, focusing on user value, business impact, and risk mitigation.
• Partner with marketing and communications to ensure customer-facing narratives are clear and consistent.
• Ensure design solutions comply with legal, regulatory, accessibility, and security requirements.
• Participate in design reviews, usability validation, and release readiness checks.
• Maintain clear documentation of design decisions, patterns, and workflows.
• Proactively identify risks and address them early to support on-time, high-quality delivery.
• Take ownership of complex product areas with accountability for experience quality and outcomes.
• Mentor and support junior designers through feedback, guidance, and example.
• Contribute to building a strong design culture grounded in craft, curiosity, and continuous learning.
• Act as a role model for collaboration, professionalism, and customer-centered thinking.

Requirements

• 5–7+ years of experience as a Product Designer working on complex digital products, ideally within financial services, fintech, or regulated environments.
• Proven experience designing mobile and web-based products at scale.
• Strong understanding of banking products, services, and customer journeys.
• Portfolio demonstrating strategic thinking, problem-solving, design craft, and measurable impact.

Skills

• Product Design
• Digital Design
• Interaction Design
• Visual Communication
• Design Thinking
• User Needs Analysis
• Business Objectives Alignment
• Technical Realities Assessment
• Stakeholder Alignment
• Problem Framing
• Opportunity Exploration
• Financial Requirements Translation
• Regulatory Requirements Translation
• Operational Requirements Translation
• Product Strategy Contribution
• Experience Design
• Design Systems Management
• Scalability
• Accessibility
• Performance Optimization
• Brand Consistency
• Reusable Component Design
• Pattern Design
• Interaction Model Design
• Mobile Design
• Web Design
• Engineering Collaboration
• Technical Robustness
• Documentation
• Implementation Oversight
• Inclusive Design
• Localization
• Visual Hierarchy
• Typography
• Color Theory
• Layout Design
• Motion Design
• Micro-interactions
• Design Specifications
• Prototyping
• Asset Creation
• Qualitative Research
• Quantitative Research
• Usability Testing
• Experimentation
• Iteration
• Data Analysis
• Behavioral Insights Translation
• AI Tool Utilization
• Ethical AI Application
• Security Standards Compliance
• Regulatory Standards Compliance
• Conversational Interfaces
• Adaptive Interfaces
• Predictive Interfaces
• Responsible AI Use
• Low-fidelity Prototyping
• High-fidelity Prototyping
• Risk Mitigation
• Mentoring
• Design Culture Building
• Collaboration
• Professionalism
• Customer-Centered Thinking

Experience Level

• 5-7+ years

Education Level

• Degree in digital design, interaction design, visual communication or equivalent practical experience

About the Company

• Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy.
• Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
• CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.