Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Business Credit Office (BCO) Manager will provide credit management support to Relationship Managers (RMs) / Coverage Real Estate team, facilitating client review and renewal activities. This client-facing role involves customer outreach, research, and financial/credit analysis, ensuring exemplary risk management and control standards within the Credit & Lending process.

Responsibilities

• Owning the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders.
• Combining client relationship management with strong credit risk assessment and credit management capabilities ensuring the required credit quality & requisite returns on risk.
• Maintaining HSBC internal control standards, including timely implementation of internal and external audit recommendations, along with addressing any issues raised by external regulators.
• Engaging in constructive and consistent dialogue with risk partners, in a manner that effectively balances commercial outcomes and risk management.
• Working with the BCO Team Lead (Real Estate) to ensure adequate credit risk management controls are built into the operational process and robust Market Intelligence is in place to track and measure risk against agreed thresholds.
• Develop and maintain an understanding of real estate markets.
• Delivery of BCO tasks as aligned with agreed objectives and key results (OKRs), Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).

Requirements

• Corporate lending experience, with experience in Corporate Real Estate or Property Finance preferred.
• Strong analytical skills and sound credit knowledge.
• Strong understanding of various financing instruments and banking products for Corporate and/or Institutional banking.
• An understanding of real estate markets and valuation methodologies.
• Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders.
• Clear understanding of the Group credit risk principles, policies and statutory compliances.
• Strong commercial mindset.
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organisation.
• A bachelor’s degree in business, Finance, or a related field.
• Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

Skills

• Credit management
• Credit analysis
• Risk management
• Client relationship management
• Stakeholder management
• Communication
• Interpersonal skills
• Commercial mindset

Location

• Sydney
• Melbourne
• Brisbane
• Perth

Work Type

• Full-time

Experience Level

• Professional

Education Level

• Bachelor's degree in Business, Finance, or a related field

Benefits

• Tailored professional development opportunities
• Competitive pay
• Market-leading subsidised private health cover
• Enhanced parental pay and support when returning to work
• Subsidised banking products and services
• Bonus leave days
• Wellness programs including discounted gym memberships

About the Company

• HSBC exists with the purpose of Opening up a World of Opportunity.
• We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.
• We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
• We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done.
• HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count.
• We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.

Equal Opportunity

• Applications from First Nations peoples are encouraged.