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About the Role
The Senior Market Manager will be responsible for the health and expansion of Airbnb's hotel supply within their assigned territory. This role involves acquiring high-quality hotel inventory, managing hotel partners, and enhancing Airbnb's market presence through collaboration and local market expertise.
Responsibilities
- Build, manage, and expand partner relationships within your territory to surpass quarterly sales targets.
- Conduct high-stakes prospecting and executive pitch meetings with senior partner stakeholders.
- Perform optimization calls and business reviews with partners.
- Implement strategies for effective pipeline and conversion management.
- Prospect and onboard new, high-quality supply within your assigned geography.
- Educate clients on product updates and cascade feedback to internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities.
- Develop and implement unique engagement projects using an entrepreneurial approach.
- Collaborate with cross-functional teams such as product, marketing, communications, public policy, legal, tax, and customer support.
- Acquire comprehensive knowledge of local market trends.
- Understand the technical aspects of software partnerships to offer comprehensive support.
- Represent Airbnb in external meetings with Hotels and at industry conferences.
Requirements
- 7+ years of experience in new sales, business acquisition, account management, and partner support.
- Proven track record of effectively managing a leads pipeline and a book of business.
- Proficient quantitative skills and ability to apply data in daily work.
- Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
- Proven experience working cross-functionally.
- Excellent communication and presentation skills.
- Ability to communicate effectively with clients via phone, email, and in-person.
- Charismatic self-starter who is resourceful and self-sufficient.
- Strong time management and prioritization skills.
- Highly proficient in using CRM software, specifically with leads and opportunities.
- Fluency in English is required.
- Passion for Airbnb, travel, and the sharing economy.
- Being an Airbnb host is a plus.
- Salesforce experience is a plus.
Skills
- New sales
- Business acquisition
- Account management
- Partner support
- Pipeline management
- Conversion management
- Data analysis
- Strategic planning
- Tactical execution
- Cross-functional collaboration
- Communication
- Presentation
- CRM software proficiency
- Salesforce
Location
- Sydney
Work Type
- Full-time
Experience Level
- 7+ years
About the Company
- Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
- Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
- The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region.
- Operating with an entrepreneurial spirit within the Australian & New Zealand team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb.
- This team’s mission is to grow and expand our the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality.
- The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.
Equal Opportunity
- Airbnb is committed to working with the broadest talent pool possible.
- We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.
- All qualified individuals are encouraged to apply.