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About the Role

This role involves executing, coordinating, and supporting commissioning and construction activities for Silent-Aire products, ensuring customer satisfaction, operational performance, and compliance with safety and quality standards.

Responsibilities

• Lead and coordinate day-to-day CCX services including inspections, installations, repairs, start-up, functional testing, and troubleshooting of Silent-Aire equipment.
• Work closely with client project teams from installation through commissioning and handover.
• Collaborate with SAE Engineering and QA/QC teams to understand design requirements and provide feedback on improvements.
• Build and maintain strong client relationships, offering prompt technical support and issue resolution.
• Develop and maintain deep technical expertise across the product and service portfolio.
• Monitor and report on project progress, risks, milestones, and impacts to quality, cost, or schedule.
• Support regional growth initiatives and contribute to developing the technical and customer infrastructure.
• Work collaboratively with APAC technicians and management to improve regional performance and profitability.
• Complete daily reporting and ensure all documentation is accurate and submitted on time.
• Collect, analyse, and summarise operational data and trends.
• Protect company information and comply with all business, safety, and quality procedures.
• Perform additional duties or hands-on tasks as required.

Requirements

• University or college degree in engineering or related technical discipline (preferred).
• Trade school education/certification (an asset).
• Minimum five years’ experience as a technician—ideally within the HVAC industry.
• Strong analytical and computer skills; proficiency with Microsoft Office.
• Experience with budgeting, forecasting, or financial reporting (advantageous).
• Strong communication skills, professionalism, adaptability, and dependability.
• Ability to build effective internal and external relationships.
• Commitment to safety initiatives and quality standards.
• Above‑average troubleshooting skills; self‑motivated and responsible.
• Ability to work in a fast-paced environment and collaboratively support cross-functional teams.
• Must meet site access requirements and pass all pre-employment checks (drug/alcohol testing, medical, background, references, driving record).
• Willingness to travel as required.
• Excellent verbal and written communication skills.

Skills

• Commissioning
• QA/QC
• Preventative Maintenance
• Operations Training
• Technical Support
• Technical Advisory
• Inspections
• Installations
• Repairs
• Start-up
• Functional Testing
• Troubleshooting
• Microsoft Office Proficiency
• Budgeting
• Forecasting
• Financial Reporting
• Analytical Skills
• Communication Skills
• Relationship Building
• Safety Initiatives
• Quality Standards

Location

• Sydney

Work Type

• Permanent
• Full-time

Experience Level

• Minimum five years’ experience as a technician

Education Level

• University or college degree in engineering or related technical discipline
• Trade school education/certification

Salary/Compensations

• Attractive base + super + car allowance

Benefits

• Career and training opportunities
• Global organisation offering strong career development pathways
• Long-term progression into technical or leadership roles
• Supportive team culture
• Access to market-leading technology
• Strong commitment to safety
• Ongoing professional development

About the Company

• Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
• Silent-Aire, a Johnson Controls Company, is a global leader in hyperscale data center cooling and mission‑critical infrastructure.
• Silent-Aire is known for its innovative modular data center solutions and advanced cooling technologies, including custom HVAC and direct expansion (DX) systems.
• Johnson Controls has been making buildings smarter since 1885 and offers the world’s largest portfolio of building products, technologies, software, and services.