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About the Role
The Assistant Spa Manager supports daily operations, manages staff schedules, maintains inventory, and assists with front desk duties including customer service and sales.
Responsibilities
- Oversee and manage daily spa operations
- Answer phones and book appointments
- Greet customers
- Sell memberships and spa packages
- Manage staff schedules
- Maintain spa supplies
- Handle customer and therapist inquiries
- Perform administrative tasks including payroll, inventory, and reporting
- Coach and mentor staff
- Promote health and wellness benefits of services
Requirements
- Retail management or sales experience
- Passion for people and sales
- High level of enthusiasm
- Ability to coach and take direction from Spa Manager
- Strong organizational and planning skills
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Knowledge of spa services and product lines
- Ability to balance coaching, mentoring, and disciplining
Skills
- Sales
- Retail management
- Membership sales
- Computer skills
- Booking system proficiency
- Administrative management
- Staff coaching and mentoring
Location
- South Austin
Work Type
- Full-time
Benefits
- Medical, dental, and vision insurance
- 401k
- Supplemental insurance
- Paid vacation
- Flexible schedules
- Employee discounts on products and services
- Employee rewards program
- Employee referral bonus
About the Company
- Hand & Stone Massage and Facial Spa