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About the Role
This role involves managing travel reservations and coordinating itineraries from start to finish. You will utilize established systems to ensure efficient workflows, maintain accurate records, and provide exceptional customer service in a fully remote environment.
Responsibilities
- Coordinate travel reservations, itineraries, and booking workflows
- Assist with planning flights, hotels, cruises, resorts, vacation packages, and transportation
- Organize travel documents, confirmations, and scheduling details
- Communicate with clients to gather travel preferences and confirm reservation information
- Monitor booking progress and follow up on outstanding travel arrangements
- Maintain accurate digital records and client documentation
- Review travel plans for accuracy and completeness before departure
- Deliver outstanding customer service throughout the travel planning process
Requirements
- Reliable computer and high-speed internet connection
- Strong written and verbal communication skills
- Authorized to work in your country of residence
- Must be a citizen of the United States, United Kingdom, Australia, Mexico, Spain, or eligible countries within LATAM
Skills
- Organizational skills
- Time management
- Customer service
- Project management
- Problem solving
- Technical proficiency with online systems
Location
- Remote
Work Type
- Remote
- Flexible scheduling
Experience Level
- Experience in customer service, administrative support, hospitality, scheduling, or travel is helpful but not required
Benefits
- Fully remote flexibility
- Flexible scheduling
- Comprehensive onboarding and ongoing training
- Established systems and processes
- Supportive team environment with mentorship
- Professional growth and development opportunities
- Access to travel industry resources and exclusive travel benefits