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About the Role

Project Redirect Inc of the District is seeking a Director of Operations in Queens, NY, to lead organizational performance and drive strategic initiatives within a mission-focused environment.

Responsibilities

• Oversee and manage daily operational functions across all departments to ensure efficiency and effectiveness.
• Develop and implement operational policies, procedures, and strategic plans aligned with organizational goals.
• Lead, mentor, and manage cross-functional teams to drive performance and accountability.
• Monitor key performance indicators (KPIs) and prepare operational reports for senior leadership.
• Manage budgets, resource allocation, and cost-control measures to maximize organizational impact.
• Build and maintain relationships with community partners, stakeholders, and funding agencies.
• Ensure compliance with local, state, and federal regulations and organizational policies.
• Identify operational challenges and implement continuous improvement strategies.

Requirements

• Bachelor's degree in Business Administration, Nonprofit Management, or a related field (Master's preferred).
• 5+ years of progressive leadership experience in operations management.
• Proven track record of managing budgets, staff, and multi-departmental operations.
• Experience in nonprofit, community services, or social services sectors is a strong plus.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in operational software, data management, and reporting tools.
• Strong understanding of compliance, grant management, and regulatory requirements.
• Collaborative, mission-driven leader with a passion for community impact.

Location

• Queens, NY

Experience Level

• 5+ years of progressive leadership experience

Education Level

• Bachelor's degree in Business Administration, Nonprofit Management, or a related field (Master's preferred)

Benefits

• Employee discounts
• Paid time off

About the Company

• Project Redirect Inc of the District has been a cornerstone of the Queens, NY community, dedicated to empowering individuals and families through impactful programs and services.
• Our clients trust us for our unwavering commitment to creating positive change, and our team members thrive in a supportive, purpose-driven environment.
• Join us and be part of an organization where your work truly matters.