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About the Role

The E+ Quality Assurance Manager will lead first-line quality assurance and management assurance activities for Erasmus+ programme operations by consistently applying agreed assurance frameworks, methodologies, and standards. This role involves owning defined assurance workstreams, leading quality reviews, sampling approaches, and performance analysis to ensure risk-based, well-evidenced assurance activity that produces clear, actionable insight.

Responsibilities

Lead quality assurance activities and provide evidence-based assurance that programme delivery processes operate effectively and in line with agreed standards.
Apply and interpret assurance frameworks, methodologies, and quality standards to support consistent and robust operational decision-making.
Plan and deliver risk-based quality reviews, sampling exercises, and assurance checks across programme activities.
Produce high-quality assurance documentation, maintain clear audit trails, and track the implementation of agreed actions.
Analyse quality and performance data to identify trends, risks, control weaknesses, areas of good practice, and opportunities for improvement.
Provide structured insight and recommendations to support programme assurance, governance reporting, and senior decision-making.
Drive continuous improvement by implementing process enhancements, embedding lessons learned, and promoting consistency across delivery teams.
Support governance, risk, compliance, and audit activities by identifying, assessing, mitigating, and escalating risks where appropriate.
Build strong relationships with stakeholders, providing practical guidance on quality standards, programme requirements, and assurance expectations.
Lead assurance workstreams and contribute to capability building, systems improvements, and the effective use of programme tools, data, and processes.

Requirements

Demonstrable experience in programme delivery, quality assurance, or operations.
Experience leading or delivering assurance, review, or quality activities.
Experience analysing performance data and identifying trends or risks.
Experience contributing to process improvements.
Experience working with governance, audit, or compliance processes.
Experience in grant-funded or public sector programmes (desirable).
Experience working in regulated or audit-heavy environments (desirable).
Experience supporting audit and assurance processes (desirable).
Experience with systems supporting programme delivery (desirable).
Current right to work in the UK.
The British Council is not able to support or sponsor work visa applications.

Location

London

Work Type

Hybrid working

Education Level

Degree or equivalent work experience.
Programme/Project Management qualification (e.g. PRINCE2, MSP, PMP) or willingness to work towards one.

Salary/Compensations

£30,839 gross per annum plus £3,300 per annum London Market Allowance

About the Company

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
The British Council is set to take on the role of National Agency for Erasmus+.
The UK will rejoin the Erasmus+ scheme in 2027.
The British Council has a longstanding commitment to supporting international exchange.
A connected and trusted UK in a more connected and trusted world.

Equal Opportunity

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work.
The British Council is a Disability Confident Employer.
The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent.
We guarantee an interview for disabled applicants who meet the minimum role requirements.
We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.