About the Role
As a Commercial Excellence Lead, you will be a key member of the sales operations team, influencing and supporting sales and customer operations activities, driving sales process improvements, and enabling sales teams to achieve their goals.
Responsibilities
- Work closely with sales management to inspect sales process quality and prioritize opportunities for sales process improvement
- Assist sales management in understanding process bottlenecks and inconsistencies
- Develop and implement effective account and territory planning with sales leaders, and track effectiveness regularly
- Facilitate and lead regular account reviews and pipeline planning, creating specific sales initiatives to help deliver sales goals
- Proactively monitor and analyze performance, and assist the leadership team in developing campaigns and identifying key focus areas for the business
- Partner with the regional sales excellence team to build effective dashboards and support business performance metrics
- Lead sales improvement projects in line with business priorities
- Be responsible for training global and local sales teams on sales behaviors and tools (e.g., Salesforce)
- Drive alignment between Sales, Lead Gen, and Marketing organizations
- Assist the sales force in developing approaches to account standardization and close plans with their customers
Requirements
- 5 to 8 years of experience in Sales Operations, Sales Enablement, and/or Commercial Excellence
- Fluency in Japanese and English is essential
- Prior experience with sales and customer success tools (e.g., Salesforce, Tableau)
- A high level of proficiency in using Microsoft Excel, PowerPoint, and Word
- The ability to communicate across levels and navigate a matrix structure
- Organizational agility and leadership attributes (Transformational leadership, Thought leadership, and Participative leadership)
- Accountability and a results-driven mindset
- Sales experience or a keen understanding of sales with strong analytical skills
- Program management skills
- Experience in the software industry, particularly with SaaS businesses, would be a significant advantage
- A demonstrated ability to lead and influence indirect reports in a matrixed environment
Skills
- Sales Operations
- Sales Enablement
- Commercial Excellence
- Salesforce
- Tableau
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Strategic thinking
- Independent work
- Self-starter
- Organizational agility
- Leadership
- Transformational leadership
- Thought leadership
- Participative leadership
- Accountability
- Results-driven mindset
- Analytical skills
- Program management
- SaaS
- Influence
Location
- Japan
Work Type
- Hybrid
Experience Level
- 5 to 8 years
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
About the Company
- Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
- We serve professionals across legal, tax, accounting, compliance, government, and media.
- Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
- Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
- We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
- At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
- We are not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism.
- Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions, and innovating with curiosity and care.
Equal Opportunity
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
- To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
- Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
- We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
