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About the Role
The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.
Responsibilities
- Oversee and manage the daily operations of a busy spa
- Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
- Demonstrated ability to balance coaching/mentoring with disciplining
Requirements
- Retail management/sales experience
- A passion for people and sales
- High level of enthusiasm
- Demonstrated ability to coach while also taking directive from Spa Manager
- Ability to promote the health and wellness benefits of both massage therapy and facials
- Ability to work flexible schedule including days/evenings/weekends/holidays
- Knowledge and understanding of all spa services and product line
Skills
- Sales
- Membership sales
- Scheduling
- Inventory management
- Reporting
- Coaching
- Mentoring
- Computer skills
- Booking system proficiency
Location
- South Austin
Work Type
- Full-time
Experience Level
- Assistant Manager
Benefits
- Medical/Dental/Vision
- 401k
- Supplemental Insurance
- Paid vacation
- Flexible schedules
- Employee discounts on products and services
- Employee rewards program/employee referral bonus
About the Company
- Hand & Stone Massage and Facial Spa