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About the Role
Front is seeking a Senior Product Manager to lead key initiatives within the Developer Platform. This role involves translating developer needs into a clear roadmap and requirements, balancing platform strategy with pragmatic execution and a high standard for quality.
Responsibilities
- Own Front's API, MCP, and AI connectivity strategy, including external AI agent and system interactions.
- Partner with engineering to define scalable, secure, and easy-to-adopt platform primitives (APIs, webhooks, SDKs, developer portal, tooling).
- Identify, prioritize, and solve high-leverage customer pain points through discovery, data, and feedback loops with developers.
- Drive stakeholder alignment across product, engineering, partnerships, security, data, and infrastructure.
- Define success metrics and build mechanisms for measurement and iteration.
Requirements
- 5+ years of product management experience, including ownership of technical products or platform initiatives.
- Strong technical fluency and comfort with APIs, developer tooling, and system design concepts.
- Proven ability to drive ambiguous, cross-functional work from problem definition through execution and adoption.
- Strong prioritization instincts and a bias toward impact.
- Experience using data to guide decisions (instrumentation, funnels, usage metrics) paired with qualitative discovery.
- AI fluency, including leveraging AI tools for product discovery, synthesis, and execution, and evaluating AI's impact on developer workflows.
Skills
- APIs
- Developer tooling
- System design
- Data analysis
- Qualitative discovery
- AI
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary
Benefits
- Equity
- Private health insurance
- Paid parental leave
- Flexible time off policy
- Mental health support
- Family planning support
- Wellness Days
- Winter Break
About the Company
- Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync.
- Over 9,000 companies rely on Front.
- Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M.
- Front has received numerous Great Place to Work accolades.
- At Front, we’re building the modern customer operations platform that powers high-stakes, high-volume communication for thousands of businesses.
- Our Developer Platform makes building on Front faster, safer, and more consistent for customers, partners, and our own developers.
Equal Opportunity
- Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.