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About the Role

The Principal Client Partner is responsible for managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable for executing account strategy, managing opportunities, and delivering measurable business outcomes.

Responsibilities

• Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients
• Build and maintain relationships with senior stakeholders and key decision makers
• Drive revenue growth, retention, and expansion across managed services and professional services
• Develop and execute account plans aligned to client business objectives and outcomes
• Identify and pursue new opportunities across cloud, security, and modernization solutions
• Manage opportunities through the full sales cycle from qualification through close
• Partner with solution engineering, delivery, and internal teams to position and deliver solutions
• Coordinate internal resources to ensure alignment and a seamless customer experience
• Monitor account health, identify risks, and support mitigation strategies
• Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene

Requirements

• Demonstrated experience closing and expanding services-led engagements, typically ranging from $500K–$5M+ TCV
• Experience managing and growing enterprise or upper mid-market accounts
• Experience selling managed services, cloud solutions, or consulting engagements
• Ability to navigate multi-stakeholder buying processes and align solutions to business needs
• Ability to build relationships with senior stakeholders and influence decision making
• Strong understanding of public, private, and hybrid cloud environments
• Strong communication, organization, and collaboration skills
• Experience in a cloud MSP, systems integrator, or consulting environment
• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems
• Experience selling in complex, multi-stakeholder enterprise environments
• Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
• In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.

Skills

• Cloud
• Security
• Modernization solutions
• Managed services
• Professional services
• Public cloud
• Private cloud
• Hybrid cloud environments
• AWS
• Azure
• Google Cloud
• VMware

Location

• Remote anywhere in the specified country

Work Type

• Remote
• Full-time

Experience Level

• Sr Manager
• 8+ years of enterprise sales experience
• 6 years’ experience
• 3 years’ experience
• 12+ years of relevant experience without a degree

Education Level

• Bachelor's degree
• Master's degree
• Ph.D.

Salary/Compensations

• $143,300.00 - $238,800.00 base salary
• $189,000.00 annual incentive/commission target

Benefits

• Flexible vacation with pay
• Seven paid holidays
• Up to 160 hours of paid wellness annually
• Bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

About the Company

• Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers.
• From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected.
• Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future.
• That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
• Our people love technology – and they love making a difference.
• They have a passion for finding new solutions and working with brilliant colleagues.
• Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
• From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers.
• And there’s no shortage of opportunities for you to make a difference.
• Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.
• To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Equal Opportunity

• Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
• Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
• EOE, including disability/vets