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Room patients, take and document vital signs, and prepare patients for the provider.
Ensure completion of paperwork for new-patient intake and established-patient follow-up.
Review provider refill in-baskets and assist with medication requests.
Review EMR system triage in-baskets.
Review result notes and inform patients of normal lab results.
Coordinate pharmacogenomic testing.
Plan, organize, and direct Pediatric Behavioral Health Department clinic and administrative support functions.
Coordinate and streamline processes for the Behavioral Health department.
Contact patients overdue for follow-up to assist with scheduling and address barriers.
Follow up with at-risk patients to maintain connection to care.
Coordinate and manage provider schedules.
Connect patients to community resources.
Coordinate care with other care team members.
Ensure rooms are stocked and supplies are current.
Administer medication under physician direction within scope of practice.
Perform diagnostic testing including EKGs, audiograms, tympanograms, spirometry, and visual screenings.
Post patient test results through MyChart.
Clean patient rooms and handle dirty linens.
Assist providers with procedures, including equipment setup, patient preparation, and documentation.
Maintain equipment such as autoclaves and sterilizers.
Answer incoming calls to triage and determine acuity.
Utilize smart phrases for phone messages and routing.
Train new employees.
Assist in scheduling staff.

High school diploma or equivalent.
Medical Assistant experience, or CNA/EMT/PCT experience providing direct patient care including manual vitals and medication/injection administration, or graduation from a medical assistant program.
Current AHA approved Basic Life Support (BLS) Healthcare Provider CPR card or ability to obtain within 60 days of hire.

Behavioral Health Medical Assistant at Austin Regional Clinic: ARC

Behavioral Health Medical Assistant